Dillard's at Valley Hills Mall in Hickory is a department store offering a broad selection of merchandise. It features compelling clothing, shoes, handbags, accessories, and cosmetics from national and exclusive brands. The store is noted for being very nice and super clean. Reviews consistently highlight amazing and wonderful customer service, with staff described as super friendly, very helpful, and delightful. Employees are helpful in every department and provide great assistance in finding items, including pointing out sales for great value. Shoppers report great experiences finding a large selection of items, from outfits and polos to special occasion dresses. Many customers are very impressed and recommend others check this place out.