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February 2024 by Laurie W.
I wanted specific high end hand made furniture. My experience with Goods was first class. My Sales Person Danielle was terrific and very helpful. Her suggestions and communications were terrific and helpful. The furniture delivered today and it's absolutely perfect. The delivery was smooth and professional. Importantly, no damage. Goods made sure the delivery went smoothly. My advice is to be very specific up front about your delivery requirements. When the delivery came, the furniture was very well wrapped and padded. And they had the correct equipment to move things safely. We could not be happier, and I think it strikes a nice balance between beachy and sophisticated.
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October 2023 by Marina K
We are writing to express our heartfelt Thank You to the attentive and kind sales representative Ludmila. We were pleasantly overwhelmed by her knowledge, great sense of style as well as her grace and patience walking along side with us though picking the right furniture and overall seamless purchasing process. She went above and beyond in making herself available addressing all of our questions and concerns during our in-store visit followed by over the phone support. Thank you for turning an overwhelming refurnishing project into an exciting and pleasant experience!
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October 2023 by Sue Karch
Working with Mary Fyock to buy our new Hickory White bed and Michael Amini bedding was an absolute JOY!! Mary worked tirelessly with us to help us find just the right bed and the perfect fabric - we love it in our home! Mary was patient, knowledgeable and just plain fun to work with. She kept us informed along the way and everything went smoothly from start to finish. Thank you Mary, Home Goods and Hickory White!!
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October 2023 by debra gibson
I found a dining table that I loved in a local store but checked Goods Home Furnishings for their price and was amazed by the price difference. I dealt with Danielle Smith via telephone throughout the process of finding dining chairs, (I didn’t like the chairs that matched the table), and ultimately purchasing the set. Danielle was friendly, knowledgeable, professional and very helpful! Danielle checked prices, recommended possible alternatives and mailed me samples of different chairs. I would recommend Goods Home Furnishings to anyone purchasing furniture.
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October 2023 by Frank Richardson
We worked with Jessica Landrum for two full days on a recent trip to Hickory to purchase furniture for a new home. The task was overwhelming but with with our blueprints, Jessica was able to work to scale placing furniture, helping us with design, fabrics and finishes. Her patience is amazing as is her knowledge of the vendors and products Good's has to offer. We were extremely pleased with the service Jessica provided as well as her followup securing fabric samples on everything ordered.
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October 2023 by Jim Venglarik
Great merchandise, great prices, great customer service! Matt Robillard's customer service is exceptional! He is persistent; he works hard to solve customer issues; he doesn't quit until a quality product is delivered and the customer satisfied. Remember the saying, "Delight the customer!" That is Matt's mantra. I will continue to use Good's Home Furnishings as my go-to store. Thanks, Matt.
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October 2023 by Patrick Heinske
We greatly enjoyed shopping at Good's when we visited Hickory, and Jessica Landrum was a fantastic help. She went above and beyond to help us find exactly what we were looking for. She offered great suggestions and even arranged to have custom fabric shipped to the furniture shop so our chairs would be just the color and fabric we wanted. Thank you for all your help, Jessica.
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September 2023 by brian chan
A few days back, I was in Goods Home Furnishings in the Hickory Furniture Mart with my parents. My father has some mobility issues, so I was there to assist. After entering the shop, we were greeted by a professional working the showroom, Mrs. Jessica Landrum. Right from the onset, she was very pleasant and helpful. My mother had found a sofa she had liked early on. After a series of questions, materials, and seating options, Jessica really helped narrow down what my mother was looking for. My parents and I are more than pleased with the shopping experience. Mom cannot wait for the furniture to arrive! We are happy to tell our friends of our experience with Jessica as she now has a customer going forward. To sum it up, fantastic. Five stars all the way. Goods, you have a good one. Thank you, Jessica.
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August 2023 by Adrian Ulatowski
Danielle Smith was awesome in helping us thru decorating and furniture decisions. We were able to save a substantial amount including delivery services( which was fantastic as well). I would not hesitate recommending her and GHF and already have. BTW Danielle is super responsive to price quotes and questions. Thank you!
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August 2023 by Cathy Winkler
I can’t say enough positive things about our recent experience purchasing a sectional from Jessica at Good’s Furniture at the Hickory Furniture Mart.She was extremely pleasant, knowledgeable and accommodating. She had answers for all of our questions and spent lots of time helping us figure out the best options to fit our needs.When it came to choosing fabrics Jessica made wonderful suggestions regarding color, pattern & texture.Jessica made the process easy and enjoyable. At the end of the day we were extremely pleased with our our purchase and our experience. Thank you, Jessica!
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August 2023 by Joy Morvan
We had a problem with a vendor’s guarantee. Vicki did a great job fairly representing both their vendor and us, as their customer. She responded timely throughout the process and was always pleasant and professional. We were very satisfied with all our interactions with Good’s and with Vicki, and also with the service tech, Jamie.
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August 2023 by Barbara Tracz
I Barbara engaged with Jessica Landrum who displayed a sparkling attentive personality.She listened closely to my Theodore Alexander cowhide chair dilemma that somehow was coming off! It was purchased in another storeJessica went above and beyond to contact the manufacturer and delivered me an astonishing accomplishment!!I can purchase 2 chairs extremely reasonably as they are sold in pairs!What a delight and she is very organized and my purchase was lucid and orderly!Her dedication to satisfy a client is truly displayed in her efficiency, effort to work outside the box!!She is a unique asset to Goods home furnishings!! 100 starsI certainly will reflect her enjoying my chairs!!!,
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August 2023 by Becky Baskin
Ordered display cabinets took awhile to arrive but they were perfect and exactly what we wanted. Matt was great to work with and gave us a great deal. Highly recommend doing business with this company!
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August 2023 by Zully Walsh
To start good experience and helpful when ordering the specific pieces I was looking for. Unfortunately upon delivery one of the chairs had a damaged area. The leather was rubbed and had no dye to it. It was reported. They didn’t pick up the chair for replacement instead a tech was sent to repair. Yes it was dyed a shade of brown like to almost match the brown of the remaining chair but there is a difference in color and finish. They deemed it was a perfect repair and therefore it was fine on their end. I feel I paid for a new piece of furniture not repaired. No option to return or replace. They offered less then 1/3 of the price of the chair for the damage. Unknown whether wear or sunlight will fade the repaired area and at that point the repair will be up to us. Not satisfied with their policy of service, generally damaged items are replaced when you purchase something. I have ordered furniture from North Carolina for many years never had an issue first time something arrived damage. Verify return policy ! before ordering there is no replacement they will repair if damaged.
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August 2023 by Mary O'Leary
It was a pleasure working with Mary Fyock. She was knowledge, creative, and respected my inputs. We purchased custom upholstered chairs with matching fabric for drapes. Mary took advantage of Good’s ample resources that allowed me a wide selection of options. A most positive experience!
