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February 2025 by Matt Swanson
Bad experience!!!! I've been going to H&R for the last 8 years consecutive. First preparer mohammad zazai. Made mistakes on my return resulting in my return being 1,700 short. I noticed there was a issue and returned the next day. Lori Morrison thank you for reviewing my return finding the issues. And amending my return adding 1,700 dollars to my return.
Now my problem isn't that the first person failed to get me the biggest possible return that's guaranteed!!!! It's the other guarantee that wasn't honored it clearly says that if a income tax return has a error that entitles the customer to a larger refund!! H&R block will refund your tax prep fees and ammend the return free of charge!!! I was told by a tax pro i don't qualify for that im only worth a discount next year. No thanks! My income tax return was desperately needed and its a mess. Im frustrated and totally disappointed in h&r block my refund was messed up and a chunk of it delayed and no time-line of when i might see it. Im struggling financially and needed that money. Jackson Hewitt next year!!!!
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April 2024 by Jay Imura
Brenda S. Hickory. She is amazing. Saved me alot of money. Fixed all my mistakes. She's my cpa for life.
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March 2024 by Leah Barnes
Gale W. was awesome. This was the first time I’ve needed tax pro help, but I will definitely go back to her if I need help again. Highly recommend!
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February 2024 by Timmie Beam
Great service and knew what they was doing and got it done fast, if I had anything bad to say is they need to work on the prices.
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December 2023 by Rayne Martin
I wish I could give 0 stars. Antonia, the woman I had an encounter with called me from her personal number to threaten me. I asked her about how H&R Block’s policies are and she caught the biggest attitude on the regular phone. She needs to be fired!!
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February 2023 by Tasha Honeycutt
Awesome service, was fast and easy
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August 2022 by Ricky Lowman
easy going helpful
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April 2022 by Shari Prevatte
I am going to try to find someone to do it that is less expensive.
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April 2022 by Mary Huffman
We love working with Brenda Steele every year! She has become family to us.
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April 2022 by Tom Grant
I like my tax preparer, she is helpful and honest
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March 2022 by Ace Feeley
Had a little issue with the IRS a couple years ago. The Block preparers stood by me and helped resolve the issue and seemed happy to do it.Get the Peace of Mind feature. It's well worth it.
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October 2021 by Lashunda Whitener
Renee is a wonderful person inside and out whom provides exceptional customer service. She is kind, compassionate and understanding. She creates a warm/friendly environment, hence goes over and beyond to meet your needs. She is extremely knowledgeable in all areas of finances and offers great advice. She is the only reason I continue going to HnR Block! Hands down, she is by far the best:)
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August 2021 by Eliabeth Rinck
I have used h&r for years like the service.
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August 2021 by John Gibbs
The lady that helped me was very professional
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April 2021 by Betty Hill
Very professional, and helpful. I reccomend this place to the public.
