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January 2024 by Reggie Roles
Associates were very helpful while doing my Christmas shopping. Great selection of nice jewelry.
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January 2024 by kent canerday
Called and tried to get to shoe dept and had to press the 4 button option 6 times. Then transfered to womens depth. She said she was in the basement and couldn't look. Transfered me again and the lady answered and within 5 seconds said no without letting me finish. What has happened to customer service??? Called Belk got help immediately and was told they would check. Came back on line and said they had 3 styles of shoe we were looking for. No wonder JC Penny's is having financial problems. It all starts with sales people who take pride in service. Which they proved today they don't have.
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January 2024 by Rei Ryugazaki
i hate it thanks
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December 2023 by Bertha Harris
The cashier was not friendly at all. Like I was not good enough to be in the store. Ms Deb work on your attitude please!! Santa is watching.
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December 2023 by tim hurley
Stopped by for some stocking stuffers in the jewelry department. Found several things and had no problem at checkout
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September 2023 by Jason Arney
The place was a mess floors not finished stuff everywhere !
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September 2023 by Manuel Gunman
Prices thru the roof on low quality merchandise...Personal are great people....
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August 2023 by Carolyn D
I've shopped JC Penney for years. I've made many purchases over the years from work clothing, housewares, holiday gifts, shower gifts, etc. and it was always my favorite store. I was pleased with the quality of items I purchased but anymore the quality seems very poor.. Clothing, jewelry, housewares, bath towels.. it isn't what it used to be and seems cheaply made anymore. Very disappointed.
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August 2023 by keisha B
Sales associates are helpful and nice. Store is clean
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August 2023 by Judy Noel
Love JC Penney, great sales, very good service, quality goods
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July 2023 by Heather
This was the first JCPenney I have been to in years and it'll probably be the last time I go to one. The staff were less than friendly and not helpful. When I was ready to make a purchase no one was willing to check me out or tell me where to go so I didn't spend any money.
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July 2023 by Randy Ledford
Poor old JCP! Been around for a long time but with the lack of selection they might ought to join the other Penny’s in the area and close the doors!Randy L
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June 2023 by Heather Wiggins
This was the first JCPenney I have been to in years and it'll probably be the last time I go to one. The staff were less than friendly and not helpful. When I was ready to make a purchase no one was willing to check me out or tell me where to go so I didn't spend any money.
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January 2023 by E Mum
Their bathrooms are usually the cleanest around the paper towels machines suck
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December 2022 by Wanda Thompson Williams
Friendly associates, good prices on sales items, ample parking