Journeys is a clean and well-organized store that offers a good selection of shoes. The staff are friendly, knowledgeable, and go above and beyond to help customers. One representative stood out for their exceptional service, helping a customer find the right size and making the shopping experience enjoyable. The store often has professional and kind employees, including a manager who maintains a welcoming atmosphere. Customers appreciate the helpfulness of staff, with some employees demonstrating impressive product knowledge despite limited experience. The store also offers a military discount, which adds to the positive experience. Additionally, the staff are caring and attentive, as shown by their kindness to a young girl making a wish, making customers feel valued. Overall, Journeys provides a pleasant shopping environment with helpful staff who strive to make each visit special.
I always have a great experience at Journeys in the Hickory mall. Tyler, the manager, is always so professional and kind every time I come in to buy shoes. The store is clean, well-organized, and has a great selection. The customer service is consistently amazing. I highly recommend Journeys of Hickory!
March 2024
You guys rock. My granddaughter had a shopping spree with make a wish, the manager there wish I had gotten her name, made my granddaughters day, with a name tag from there. Y’all all were so sweet to her. Thank you so much form making her day.. you guys are amazing.
August 2023
Great selection of Conversation which we looked everywhere for before finding at Journey's. Cute bookbags too.
