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February 2024 by Travis Corpening
Very helpful
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February 2024 by Frank Nolen
Kay jewelers has definitely gone down hill. Do not buy anything from this jeweler if you want service after the sale. Always some excuse for not being able to help there customers who have spent money with them. I would definitely not recommend them go to a reputable jeweler for your purchase.
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February 2024 by Brian Holzberger
Maggie and Haley were absolutely amazing. I usually shop in the Mooresville store but I will for sure travel to Hickory from now on. They were very professional and a breath of fresh air, which is far and few between these days. They appreciate their clients!! Thank you so much ladies,
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December 2023 by Michelle HARRIS
I had a ring that had a lifetime warranty and it lived a great life and was religiously maintained then it was damaged so they discontinued it and with the sale they have and great prices I bought me a 2 the ring and my husband a gold chain n charm Monica and Kendalyn felt with my indecisive ways for 2 hrs… as I changed my mind 50x But ladies you both are awesome at what you do thank you for all of your help today.
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December 2023 by Micah Reinhardt
No problems at all. Maggie and Monica were very helpful. Went above and beyond the call to help me. No pressure. Very nice experience.
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December 2023 by ashynicole14
The best customer service, I wouldn’t shop anywhere else for my jewelry.
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October 2023 by Christian Thomas
Went in and got to work with a very helpful employee, very satisfied with the service. Go check see Maggie for all your Kay needs.
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October 2023 by Kim Pugh
Hayley was very nice in helping find the ring that I wanted.
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August 2023 by Zachary McPherson
Monique was very helpful with purchasing an engagement ring. I purchased the wrong one and she made the exchange very simple and made my fiancée very happy. I highly recommend her for your next jewelry needs.
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August 2023 by Rielly Swanson
Very helpful in picking out an engagement ring that I would be happy with I came in with a vague idea of what I wanted and left with exactly what I was looking for! Ask for Maggie!!!
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May 2023 by Kayla Bartlett
Maggie and her team are absolutely amazing. Such an improvement from the last manger I encountered at this store. The whole team is very knowledgeable and lovely to be around while making such important decisions. I would recommend the store but will also be recommending Maggie to everyone I know looking for any kind of jewelry needs
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April 2023 by Clint Walker
As a first time engagement ring shopper, Maggie and Monica were rock stars with guiding us through the process every step of the way. Thank you both for being so friendly and patient with me and for now being immortalized as heroes during this milestone in my life with my (now official!) Fiancee!
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April 2023 by allie aiken
They are amazing I love them service is always great!!!
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March 2023 by Carrie conway
Monica was the best she was very friendly she worked very hard to make sure our needs were met. Customer service was outstanding. We’ve never been treated so well by a salesman any where else
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March 2023 by Jairo Pereira
Ethan is the best! Had a chip in my ring fixed and my wife’s done as well. Work with him any chance you get. And avoid the Morganton location at all costs. Especially the manager there.
