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March 2025 by Jlee
Disappointed, I ordered flooring for my whole house scheduled to pick up on a Friday. I finally got it on the following Monday. Saturday i had people here going to put my flooring in, because I called Friday evening and they said it would be ready. Saturday morning. They were wrong.
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March 2025 by Karen Icard
I got flower from clearance. They still want a lot of money for some of them looking dead and not watered, but still some good deals..
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March 2025 by Gail Miller
Always my man's favorite place to go
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March 2025 by Deb Heck
Very Dissatisfied! Found a fountain on Discount of clearance sales price. Someone bought the last one in front of me. Called another Hickory store, which still had 3 of the same fountain on clearance, and they would not match the price. They wanted more than double the discount sale price.
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February 2025 by Tony Martin
Good experience everything went as planed
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February 2025 by Ruben PENA
Refused to sell things on the shelf. Wasted my time and rude in general. This store has unfortunately gone down will.
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February 2025 by John
BOUGHT NEW TOILET SEALED IN THE BOX. WAS FOR A HOME REMODELING HAD TO WAIT TO INSTALL. TODAY JAN 17 2025 WENT TO INSTALL AND THE TOILET WAS USED, WATER STAINS, "POOP STAINS", RUST. LOWES REFUSES TO ACCEPT RETURN "BECAUSE IT IS USED"!!! NEVER SHOPPING LOWES FOR ANY HOME IMPROVEMENT PROJECT.
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February 2025 by Marvena and Paul Wheeler
Purchased a dryer 1/5/2025. Delivery was scheduled for 1/8 between 8am-8pm and the driver would call 1 HOUR before delivery.
Received a text that the dryer would be delivered between 12pm-4pm on 1/8. Driver called at 12:12pm and said he would be at the house in 20 min. I work 30 min away from my home.
Arrived at the house and no one was there.I called driver at 12:59pm ...no answer. Called the store spoke to John which tracked the driver who was in Hudson and would need to re schedule. Left my home, then get a call at 1:31 from driver saying he was at my house an no one was there. Also, he would only wait 15 min then he would leave. Arrived back at the house and they were leaving the driveway. Asked them to deliver the dryer and they pulled around my car and left. At no time was I told the driver would only wait 15 minuets until this afternoon. And what happened to the 1 HOUR prior to delivery? This dryer was purchased at the 1450 2nd St NW, Hickory NC location.
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January 2025 by Gregory Sigmon
Kinda pointless for a store to only have self checkout registers then monitor everyone like they are stealing something. Had an employee stand awkwardly close right in the middle of 4 self checkout registers. Blocking customers as they tried to move around the store. This employee then side eyed me right when I picked up my tote to scan it. I confronted her and asked if she wanted to look inside because she was obviously standing there for that specific reason. Her
response was “no I just have to stand here”.
Lowe’s. Either have your employees confront customers with direct questions “hey sir do you mind if I check” or open up registers and require employees to check customers out.
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January 2025 by Shelli Beach
Sucky employees. No one offered to help us lift heavy wood. I even asked. Even in the parking lot pushing carts back in store. Nothing. Lazy workers. All ages. They seen us. Didn’t care. Lowe’s - you need to train your people to work. Your pathetic
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January 2025 by John Hadley
Something needs to change. The only place to pay on your account is in the return area. Normal is one person who handles the switchboard and returns. Normal time to pay on account is twenty minutes on a good day
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January 2025 by Bob Barnett
Good prices and selection and most employees are helpful but if you want to spend money on entry doors i think you need an appointment.. 4 visits to the store and no assistance in the door department
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December 2024 by Chris Smith
If i have to go big box, lowes is it.
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December 2024 by Flores Roy
Today's date 06/11/2024 I tried to pay and the one at the automatic payment cash registers, the lady named Ju, is very rude when it comes to prices, her attention is very bad, only one question and it seems like they are bothering her, she does not attend well.
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December 2024 by Melinda Kerr
Went to get a key made for a Schlage lock. Waited 20 minutes, repeatedly requested help, went to the service desk and no help there either, was told they were busy. We left.
