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February 2024 by Kevin G.
Cool spot with good people. We felt very comfortable letting our dog play with the others.
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January 2024 by Cathala P.
We used to go to Lucky Dog every Tuesday night for the Beer and a Bath Promotion. Over the past six months, there's been a steady decline in the experience at Lucky Dog. There are progressively more and more dogs who behave in an aggressive manner, and management does not always intervene. Last night was the breaking point -- a six-month-old black puppy was behaving highly aggressively with the two dogs we brought (we invited a family member and his dog to join us there). The pet owner encouraged his dog by petting the dog while it was behaving aggressively towards our dog. We deemed the situation to be unsafe. Our family member left with his dog, at which point our dog was finally taken in for his bath. Plus, the groomer Destiny and the bartender Patrick have both left. So, this is the end of our time with Lucky Dog. Customers and dog parents, beware.
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September 2023 by Stephen Hallman 1982
Awesome place love doing business with the the owner knows his stuff about all items he sales. And I just wanted to add this prices is better then some places that what he sales is right up there some nascar shops and the will help you get things you’re looking for
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July 2023 by Breana Blackman
Issues with pricing and honestly most of this stuff can be found at a cheaper rate online. They have a lease to pay. Had an issue with a expensive purchase and upon going to return the item the manager got annoyed and upset and me feeling as if the pricing was deceitful. Don’t know and honestly don’t care enough to return. Place is usually a ghost town when walking in and there’s a reason for it. PSA You can return items without the receipt despite the post it notes tapped to the counter
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June 2023 by Greg W.
Boarding service - Had my dogs boarded this past week, filled out the form specifying they need a full bath and I'd be picking them up at 4pm the last day, but when I got there at 3:50pm the dogs had not been bathed because they thought I was picking them up at 8pm?? They also put the dogs blankets in the wash and asked me to come back in a few hrs to let them finish. Came back a 7:30pm, they never put them in the dryer. Also the whole time I was away I tried getting added to the lucky dog Facebook page to get video access to see my dogs, no one ever approved my request to join the group, even after messaging one of the moderators(they didn't even respond). If you're going to claim you can view your dog while you're away, it should actually be accessible. I've boarded my pets there several times over the past 5 or 6 years, it's been a noticeable drop in quality of service the past year or so.
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May 2023 by Christiana H.
Have been coming for years but they have been experiencing growing pains since being bought out. The regional manager specifically is a bit stuck up and cocky. She projects as though she's being helpful but you can tell, she really has no idea what she's doing. The few times i've encountered her she's a total control freak; which is odd considering she can't seem to differentiate her ass from her head. This also makes me nervous for the company considering the entire og staffing has seemingly disappeared. Very disappointed the only familiar face around there anymore is Charlie. This place will not operate the same ever again without that original team. Have a feeling that "RM"is gonna sink the ship faster than she can get it up and running again.
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April 2023 by Levi Widener
Love this place, great selection, great prices, friendly staff.
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April 2023 by Trevor V.
It pains me to write this review because I have loved going to this place over the past 5 years. The past three visits at this place have gotten worse and worse. The outside area on the bar side has been absolutely disgusting covered in pee and p*** and nothing has been washed. The same p*** in the corner has been there for 2 weeks. The inside lobby and bar has fallen into shambles and has a smell that is far from clean. My wife and I left this place today and immediately had to shower when we got home. I am beyond disappointed, if the owners would like to sell this place to someone who cares please reach out because this place has gone way down hill. CLEAN!!! behind the bar especially if you are going to have employee dog behind the bar taking a p*** where drinks are being made.
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April 2023 by Bob L.
After almost 2 years of regularly boarding here we will be finding a new option. We picked up our dog this week after a 6-day stay and we received several bags of her food back, we were told they were "short staffed" and may have missed a feeding during her stay. It turns out she missed 2 FULL DAYS of feedings (4 meals) over the 6 days, and was underweight to the point her ribs were significantly exposed, and she lost 25% of her body weight. They also billed us for the full amount of the stay.We have heard of others having poor experiences recently as well. 2 stars because the regular staff is usually very good, but it appears staffing issues have created problems with their boarding recently.UPDATE: we heard from management and they apologized and took responsibility for the issue, and we received a full refund.
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March 2023 by Edward Drum
Wonderful and helpful staff. They have a large variety of different sports nick nacks to choose from.
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March 2023 by Kimberlee Drum
Awesome customer service and huge selection of sports Merchandise.
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February 2023 by Heather R.
My dog always has a good stay and he is happy to return. As a pet mom, that's all I could ask for.
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February 2023 by ShaTasha Corley
Sunday 1/29 this store was closed prior to listed hours. Drove 30 minutes just to buy from this location.
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December 2022 by Darren Wallace
They seemed to have about anything sports related that you can of. I was looking for a certain hat but unfortunately they didn't have what I was looking for. The staff seemed friendly.
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October 2022 by Angela Hunter
Great variety of teams and the merchandise selection is always great! Perfect spot to grab a unique gift!