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June 2023 by Nicole Guderjohn
Brought my truck in on March 20th, 2023, knowing that it would be at least a week before repairs were done. I got it back on April, 21st, 2023. I was told to call back if things weren't right - twice on May 22, May 25 (was told I'd get a call back) and finally made contact on May 30th. I brought the truck out because the transmission is slipping. After a test drive I was told it's fine, it's the way I'm driving.Now I'm sitting on the the side of I-40 waiting for a tow truck.Not at all happy with lack of communication, being told the way I have driven the last 160k miles was the problem and now the added expense of a tow from Knoxville to Nashville.
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January 2023 by B Bodan
Respected the business in the main mechanic seemed genuine and knowledgeable. Made sure it was understood that either reman or OEM axle, and why. Customer is always right? Wrong! Sourcing a part from local part store, that couldn't be used, ***needed to be matched set***Website review, 1 star. Not even a close fit.--- tried to explain why Chinese axle wasn't working and couldn't work, it needed to be paired, in part store description. I was told I was being unreasonable, refund their cost of axle (65% less than I paid them), spoke to like a child, and pushed out the door. No, part wasn't damaged, 90 day return policy....offered me $5 extra if that'd make me happy. Even labor rate went up $15/hr from told when first meeting gentleman. The principle of the matter, is there is a price to pay for your actions...trying to take advantage of the less fortunate.Service: Steering & suspension replacement
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December 2022 by Skee Bobalone
Respected the business in the main mechanic seemed genuine and knowledgeable. Made sure it was understood that either reman or OEM axle, and why. Customer is always right? Wrong! Sourcing a part from local part store, that couldn't be used, ***needed to be matched set***Website review, 1 star. Not even a close fit.--- tried to explain why Chinese axle wasn't working and couldn't work, it needed to be paired, in part store description. I was told I was being unreasonable, refund their cost of axle (65% less than I paid them), spoke to like a child, and pushed out the door. No, part wasn't damaged, 90 day return policy....offered me $5 extra if that'd make me happy. Even labor rate went up $15/hr from told when first meeting gentleman. The principle of the matter, is there is a price to pay for your actions...trying to take advantage of the less fortunate.Service: Steering & suspension replacement
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October 2022 by Harvey Davis
Best place to go
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June 2022 by Ken Shuffler
Very friendly and comfortable place to have your vehicle worked on or inspected
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October 2021 by Dale Weaver
Nice guys, they've done everything for our small "fleet" of cars for several years now
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October 2021 by Sarah Watts
Very nice and polite guys. Would recommend these guys for all car repairs
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March 2021 by Bobby Cole
I can trust them to do it right
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February 2020 by Leon Harris
Been going here for years. Great service and friendly people recommend them for all your automotive needs
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January 2020 by William Brown
Best place you can go. If you don’t live near by make the drive it’s worth it. Christian honest place wouldn’t go anywhere else. They take care of me❤️ Cheryl Brown
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July 2019 by Gary Kiser
Good people
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April 2019 by daniel wright
good folks
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October 2018 by Candace Wright
Great work at a fair price.
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August 2017 by Brandon tsab
Great customer service. They know what they're doing.
