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November 2023 by brandon
Where to start.. I took my Titan in for factory paint issues on the roof. They tried repainting it and failed three times. In the process of failing they failed to reseal my windshield and created a leak through my dash which has now messed up electronics. They covered the inside of my truck with some type of grinding dust when the windshield was out of it and now I have dust in my speakers on my dash. Tried blowing it out but won’t work…. They finally fixed the paint on top then gave me two new scratches on my side panels. They told me they aren’t willing to fix anything now because I didn’t take pictures of every 5 inches of my truck proving there wasn’t a scratch when I placed it in their care. I have a 5 year bumper to bumper warranty still and it’s USELESS because they won’t return my phone calls..Also asked them to clean the inside for me before I got it back and there was still a mess inside. Had to go without my truck for two months and still have more issues than when I brought it in.DON’T BUY ANY NISSANS FROM HICKORY NISSAN
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November 2023 by Jerry Townsend
My wife and I had a great experience working with the Team from Modern Nissan of Hickory. They were honest, straight forward, and fair with their pricing. So much so, that we drove nearly 600 miles round trip to buy our Titan XD from them, instead of dealing with our local Nissan dealership. They got us in and out quickly as they understood we had a five hour ride back to our home in Washington, NC.
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October 2023 by Blenda Sloniker
Excellent experience with our Pathfinder and Titan purchases! Our salesman, Jie Tan, was so great to work with - very knowledgeable, helpful, thorough, and courteous. Jie and the team at Modern Nissan have streamlined the purchasing process, and we appreciated the efficiency and professionalism exemplified by everyone we encountered there.
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October 2023 by Debra Smith
Our salesperson, Jie Tan was very professional, kind, and extremely knowledgeable. The sales experience proved to be enjoyable and painless. This was our first purchase from Modern and we are extremely impressed with their service. Thank you and we love our new Rock Creek Pathfinder.
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September 2023 by BoStevphus
I was looking for a good used car and had a bad experience with another dealership. I found a good quality car at Modern Nissan of Hickory and Derek J made my experience great. The most important thing is to always remember to listen. Derek J listened to what i wanted, where i wanted to be on payment, and provided me with the answers i needed to hear. The entire staff that we walked by was enthusiastic and wanting to meet the customers. We felt welcomed and not pressured. That was a breathe of fresh air. Give Derek J a call. Tell him Steve and Jamie said "Go Sabres!"
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September 2023 by Kaylee Malone
Today was our second time going through this wonderful crew to get a car and it was another pleasant experience. Will is absolutely amazing and very customer service oriented and just an all around great guy. We had a pleasure meeting him the first time and were happy to do another car through him today! He truly deserves a raise and a congratulations for being so dependable and helpful!
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September 2023 by Annalyse Cunningham
Kevin and his manager did everything in their power to ensure that I left the dealership happier and in a better situation than I arrived in. They both went above and beyond for my little family and truly put us in my dream car!Not to mention each and every person we made contact with was so kind and made my little boy smile from ear to ear!! Thanks so much Modern Nissan of Hickory!!!
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September 2023 by valerie webb
We are a Nissan family and we had another amazing experience when we recently purchased our 2023 Nissan Armada. Our Sales Consultant Jie Tan was incredibly welcoming and helpful with our trade. Also, our Finance Manger, Ben Moseley helped us by going over all the options and got us a fair interest rate. We would highly recommend Modern Nissan of Hickory to others!
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September 2023 by Tiffany Sherod-Harris
I recently came in for an oil change, tire rotation, inspection and rear brakes. The service advisor did an awesome job explaining the work and cost associated with each service. He even ensured I was able to utilize the coupon offers for this month. I was told the wait would be 2.5 hours and I was out before 2 hours. I truly appreciate this service team, y'all have been so good to me and keeping me safe on the road since I purchased my vehicle. Thanks again!
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August 2023 by Karen Warlick
Kevin and the others at Modern Nisson in Hickory were awesome. I had a scheduled service appointment on my 2023 Highlander and while we were waiting we test-drove a Pathfinder. We decided we wanted to trade so Kevin facilitated the process to get us the color we wanted and everything else fell in place. We were so happy to that within a short amount of time we were able to drive our Pathfinder off the lot and home. Everyone was awesome!
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July 2023 by Keith Freeman
Chris Meza was the lane manager that took care of me when I dropped off my 350z. Chris is very professional in his job. They did a diagnosis to find out what was causing the top not to go completely down. The parts were ordered and Chris scheduled me for an appointment. I dropped off the car and it was complete within the time frame that he said. The guy that did the repair (can't remember his name) went back with Chris and myself to the repair area, explained what he did, what was causing the problem, etc - told me things to look for with being a convertible car owner. The people at Modern Nissan Of Hickory treat you like family and put you and your car in their best interest. I personally recommend Modern Nissan for your auto repair needs. Thank you Chris for handling my auto repair needs.
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July 2023 by Mark Wilson
Everyone brought professionalism to the process. Lonnie was very helpful to get an email out with a price offer in a fast manner. Jie the salesman was prompt and was not pushy but very helpful in getting back with answers for my questions. He made the purchase smooth and transparent.
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July 2023 by Migu9999el9 Carrasco
Jose Ramirez was very professional. He got me a great deal on a new car. Highly recommend everyone to go see him. Also, LL was very professional and gave me all the information I asked for. This place has a wonderful staff. Thanks again Jose and LL for everything.
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June 2023 by Rob Singleton
Bought a Rogue today, Derek J. did a great job! Highly recommend! We will be back. Thx Derek.
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June 2023 by Lee Cloninger
I have purchased multiple cars from this location. All my experiences have been transparent, seamless and enjoyable. The sales and management teams are easy to interact and work with. My salesperson, Christine, went above and beyond in making my purchase quick and easy. She helped transport and deliver my new vehicle because of my busy work schedule. Lonnie V and Quincy Drum are always a pleasure to do business with as managers. I highly recommend the dealership for anyone's next new or used purchase