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December 2023 by K W.
Do NOT use Mr. Tire Auto Service on South center street. I repeat DO NOT! I had my tires delivered there from Simple Tire (paid for a mount and balance at the time of tire purchase). Called Mr. Tire on Wednesday to verify appt for Saturday at 7:30am as I live OVER 45 minutes away. Yup, everything is confirmed. Show up this morning to be told my appt was rescheduled for 9am even though no one called to tell me this. But okay, come back at 9:30am to find my car hasn't been touched yet. FIRST clue should have been an empty waiting room on a Saturday at a tire shop. I tell them it was an irresponsible move for no one to call me to tell me of these appointment changes as I have a 2 year old and am over 45 minutes from home so I ask to speak to a manager and was told I can call Monday, which is not helpful considering I already paid for the service. At this point, a man covered with facial tattoos named Chris says that they will not be putting my tires on because of my reaction in an empty waiting room. Sounds like jailbird Chris just didn't feel like working today. So now I have to try to figure out how to get a refund for a service that wasn't performed. Save your time, energy and money and go literally anywhere else. Waste of 5 hours on a Saturday.
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November 2023 by Dave Berube
I have been here several times and have always had great service.
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November 2023 by Jeremiah F.
Not a helpful place, especially if you have any problems with a moped tire, they refuse to do anything with it...
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September 2023 by Holly Duangta
They inspected my car and even installed the lights I had bought for free instead of charging me or having me buy theirs. They were very fun to talk to and explained everything I asked. I will return.
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August 2023 by Joshua O'Quinn
The name of the store is “Mr tire” so I took my camper tire (20.5 x 8-10 ) to them for a replacement and installation. However, they immediately turned me away stating “we don’t do trailer tires, they don’t fit into our installation machine well.” I stopped at a small tire shop in Robinsville NC, ( very small town) last summer and they were able to handle this job NO PROBLEM. How do you not have the capability to handle this type of tire, when it is your entire marketing point? Also while I was leaving, someone that was walking in condescendingly said “you’re welcome” because he was holding the door. Not sure if he was part of the team or just a customer, but it was a terrible experience. I’ve had better experiences at this location in the past but I will no longer refer or step foot in that establishment again.Update- Town and Country on Lenoir Rhyne BLVD ordered, delivered, and had it installed In just under 2 hours!
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August 2023 by adam smith
Had a issue once manager came Inthey gave me a complete refund well sending a check for it they tried there best been doing buisness there for 25 yrs. Been 3 weeks still waiting on refund at this point
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July 2023 by Jenna Ricker
I had a issue with my car, and Mr. tire made it right. I would recommend they will work with you if you have any issue with their performance or billing. They are willing to make it right. That goes to show that they're honest so I would definitely recommend this place to anyone.
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July 2023 by Donna Davis
They're done my breaks in my rotors and They take care of me.And and I had to get thanks to Josh. And Crew members too??
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June 2023 by Andy Crouse
Josh and the rest of his team at Mr. tire on 127 in Hickory, NC dealt with an extremely unpleasant insurance situation on my behalf but yet treated me the same nonetheless. Definitely would recommend Mr. tire in that location to any buddy that I know.
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June 2023 by Crystal Bollinger
We purchased tires for my husband’s truck and they did a great job.
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May 2023 by Dalton Powell
I cannot speak highly enough of my experiences with Mr. Tire! The first time I went, they replaced my brake pads, rotors, and brake fluid with great efficiency and care. Their team was incredibly knowledgeable and professional, and I was impressed with the attention to detail that they gave to my car.On my second visit, I had an issue with Strickland Brothers. Mr. Tire not only helped me to solve the problem, but they also went above and beyond to ensure that I was completely satisfied with the service I received. They took the time to explain everything to me in detail and provided excellent customer service throughout the entire process.What I appreciated the most about Mr. Tire was their commitment to going the extra mile for their customers. They genuinely care about their customers and their cars, and it shows in everything they do. The waiting area was clean and comfortable, and the complimentary refreshments were a nice touch.Overall, I would highly recommend Mr. Tire to anyone in need of car maintenance or repair. Their expertise, professionalism, and dedication to customer service make them a standout in the industry. Thank you, Mr. Tire, for two amazing experiences!
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April 2023 by Brooke Campbell
Amazing service and very nice employees. Will definitely be back again when needed!
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March 2023 by Jenny Pitts
Trust the buisness to diagnose and fix any issue that comes up - we have used only their services for the past 6 years and rarely have car problems. Staff go above and beyond to explain the problem and what the best, cost-effective solution will be. Appreciate this hard working team!
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March 2023 by Cindy Taylor
Super nice guys! My daughter had a wreck and tire blew out just couple blocks away. We couldn't get lug nuts loosened to change spare. Drove over to these guys and we were in and out with spare on in about 15 mins. Excellent & friendly service. Highly recommend!!!
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March 2023 by Larry Powell
The staff there went out of their way to help my elderly friend. Very professional and courteous.
