-
February 2024 by Travis Coble
Very nice
-
December 2023 by Gloria Acosta
Very helpful
-
October 2023 by Elaine Herrick
Always great customer service, very helpful and knowledgeable associates I always find what I need here
-
September 2023 by visible sissors
I purchased a battery in 2021. I was told I had a 3year warranty but the battery should be good for atleast 5 years. I'm disable and hard of hearing. I trusted their employees to be knowledgeable about their job. In june of this year 2023 I went to have my battery tested becauseI was having some issues.I was told at that time that my battery was in good condition and I had no worries. Well n August while driving my battery died on me. I was not in the city I live in but an hour awY with my granddaughter whose 3 and my youngest daughter it was very hot and we were perfusely sweating.I had just been released from the hospital almost 4 days before this incident.we were cautious about traveling . However out of the city where she lived and also my city we could not get any help from any orielly. I was told my battery warranty expired two months ago and that it only had a 2year warranty. I was livid because two months ago was june and they had to know my battery was dead or dying. I had to exit the highway on a wing and prayer as my car came to a stop. I made it to the nearest auto parts store- Autozone when i had my battery tested it read -bad battery poor reserve .Replace battery now. I was forced to pay 209$ for a new battery with turning in my core. If I had not brought a new battery I would have been stranded with my granddaughter and her mom. After returning to my city I went to the store where I purchased the battery and all the manager could say is I'm sorry my supervisor won't let me do anything cause the warranty is up. I stressed to her I came in in june to have my battery tested and basically i was told a lie. I don't drive everyday but my car gets cranked up everyday. She suggested that I call customer satisfaction. Which I did and it's been almost a month since this happened and to date no one has contacted me back after hearing my situation and telling me they'd try to see what they could do. Apparently nothing. I stopped dealing with Advance auto and Autozone when Orielly opened up in NC. As I have stated to the female manager this is enough to make me run back to autozone or advance auto because Orielly wouldn't care if this happened to one of their CEO's grandma. Well maybe by then they'd actually care. I did what I thought was good by having my car checked out. I was LIED to and turned away. This company would not acknowledge the lies or the situation I was put in with my family. Needless to say Autozone has never given me a problem. Orielly is a whole different subject.
-
September 2023 by EPIC_HACKINGNOOB
Great prices and very knowledgeable staff. Top Quality O.E.M parts.
-
February 2023 by Austin Setzer
Very helpful and very friendly staff!They also stay stocked with lots of parts in store and on the spot!GREAT PLACE!
-
December 2022 by Tony Wallace
I was in O'Reilly's today real nice people very professional treated me very well that's why I keep going back cuz they are number One Auto parts for me
-
October 2022 by Paul Aubuchon
Purveyor of fine lubricants, mechanical menagerie and the visceral feelings of self-satisfaction that is DIY automotive maintenance.
-
September 2022 by Tom Barto
The great team here never disappointed. I almost always find the parts, and equipment that I need.
-
August 2022 by Avery Strong
One of the salesperson was rude and hateful and usually whn u have a warranty on something they let u get the part u need n take off the old one n returned not just take the part off then go switch them for new one
-
June 2022 by jonathan weaver
Great selection of parts in stock for my old Ford trucks....but....the customer service is absolutely horrendous. The employees act like it is an inconvenience to give even the basic customer service and when ask questions they reply with hateful smarta$$ remarks. If I could rate zero stars I would.
-
June 2022 by Samuel Bradshaw
Terrible service. Still currently waiting on 4 rotors to be turned since 3:30pm. It's currently 9pm. They promised they would be finished by 7:30pm. When we asked why it was taking so long all we got was "We're busy. Deal with it." I will NEVER go to O'Reilly's again and I will always recommend anywhere else but O'Reilly's.
-
April 2022 by Ls c10
Brian needs to be re trained or fired. I am ASE certified have 15yr in tranmission overhauling and 25yr in automotive. I never had someone at a parts Store act like him . I don't think He pass a drug test . Just by the way he acts. This was about 3weeks ago
-
February 2022 by Robin Stine
My husband needed multiple parts for his 1980 Corvette. Brian was extremely helpful and pleasant to work with for the last 2 months over the phone and in person. We can’t thank him enough. Very patient and knowledgeable.
-
February 2022 by Donald Washabaugh
Had a broken trailer. The manager, Ben, allowed me the time and opportunity to make repairs. Parts were available and staff was polite, courteous, and helpful.