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November 2025 by Kristy Volinski
I bought a Mini Countryman from Paramount today. Everyone we worked with was very nice. David Hoover went above and beyond to get me the car I wanted, at the price I wanted. The whole process went very smoothly from the time we arrived to the time we left.
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September 2025 by Teresa Price
I got a recall letter and took my car down to Kia in Hickory. Luke in service was awesome. He was knowledgeable and courteous. Thank you so much for making my dreaded appointment more enjoyable.
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September 2025 by Betina Dingess
My daughter spent a great deal of time searching for the perfect car and ultimately found it at Paramount Automotive in Hickory, NC — nearly a five-hour drive from where we live. From the very beginning, the team went above and beyond to support her purchase and ensure her satisfaction.
During the test drive of the 2024 Volkswagen Jetta, she noticed an issue with the electronic sunroof. The salesman, Gates Walters, assured her it would be addressed while the paperwork was finalized. Unfortunately, the repair could not be completed that same day. We brought the car home with the plan to have the repair completed locally, but when the nearest Volkswagen dealership declined to perform the work, Paramount Automotive immediately stepped in. They provided her with a loaner car and personally drove her Jetta back to Hickory to complete the repair, leaving her with reliable transportation in the meantime.
What followed was a lengthy process — the repair ended up taking more than two months. Throughout that time, the dealership stayed in contact and ensured she had a dependable vehicle to drive. Ultimately, Rudi, the General Sales Manager, reached out to express concern about the reliability of the repair and her long-term peace of mind. Rather than return a vehicle they could not fully stand behind, the dealership went the extra mile to make things right. They worked diligently to locate a comparable option and ultimately placed her in a brand-new 2025 Volkswagen Jetta with the same features and significantly fewer miles, since it had never been owned.
We would especially like to thank Gates in Sales for his professionalism and care, Frank in Service for his persistence and support, and Rudi in Sales Management for his leadership and integrity throughout this entire process.
This level of integrity, professionalism, and customer care is truly rare in today’s marketplace. Paramount Automotive not only safeguarded my daughter’s investment but also demonstrated a genuine commitment to her safety and satisfaction. I would highly recommend them to anyone considering a vehicle purchase.
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September 2025 by Becky Helton
I love my Kia Sorrento!
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September 2025 by Kenny Lambert
What a great group of people to work with. I both 3 from them. Seamless business transactions. Caleb and Zack are amazing!
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August 2025 by Kevin Koon
Unethical people! Classic bait and switch used car sales tactics. Please do not waste your time and go somewhere else.
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August 2025 by Jim Young
After seeing my trade listed for 12K greater than the trade value, I feel they need called out for low balling their customers . Funny how they think it’s acceptable to rip people off for their gains. Congrats 🍾
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April 2025 by Kayla Roach
Matthew Cook sold us our car and he was great! Very knowledgeable about the vehicle, polite, and worked hard to get the price we wanted! We would recommend him to everyone!
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April 2025 by carla patton
Had tire fixed from nail. Fixed for free bought Kia there in Dec 24.
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March 2025 by donna waters
From Florida & they took care of maintenance on my Volkswagen.
Had to have my sunroof & my electronic
Keyboard repaired.
See HEATHER @ Paramount Volkswagen!!
Great Customer service
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November 2023 by Donald Williams
Meeting all your Hyundai service needs and very friendly people here. Very helpful.
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October 2023 by B. Redd The Composer
I went there for an interview recently. I hope I get the job??because that place was amazing! It was clean and modern looking with a lot of employees bustling around getting stuff done and they rushed to help everyone that walked in. Everyone there was very professional and respectful and the man who interviewed me was cool as a fan and very thorough. Also they have a incredible selection of vehicles! The Porsches had me salivating lol. Wow, this place is a car heaven for a car enthusiast like me. I recommend getting your car from here for sure. I probably will be on my next one lol
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October 2023 by betty beshears
Stay away from paramount. They do not honor your vehicles warranty. Will never own another Hyundai ever ever again
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August 2023 by Gerald Macy
We have had great dealings with the Porsche dealer, the Kia dealer not so much. They sent us out on a 95 degree day to look for a car not only couldn't find, but we couldn't get cuz it was in a locked parking lot 150 yards away. The service manager wouldn't help us, all he did was complain. It's a good thing that a few other people did help us finally. I don't know if we will go back there. Customer service is not their strong point!
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August 2023 by Dave Oliver
Very professional ,courteous they help me get the car I wanted
