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November 2023 by valerie osborne
With fifty years of buying cars, I rarely had an outstanding moment, usually just glad to get the paperwork done and leave in my new car. Paramount Hyundai Hickory changed my entire view from the first texts/phone calls with Jamie Wright and Morgan Boone. Jamie was incredible and earned every one of his five stars. But there were two other players in this game...Morgan Boone and Allen Queen. Morgan Boone is the "director of first impressions" who can not only manage a phone bank, computer emails, texts but graciously welcomes each guest who enters the building. 5 stars! Allen Queen is the financial guru, who guides the customer through the mountains of paperwork on the "WOW" techno/space age desk, reducing paper to only a compact PDF. Allen is calm and interesting, which makes this session completely stressless. 5 stars! It was obvious that these three enjoyed their jobs and valued their work environment. Every business should be so fortunate! Not only would I recommend this dealership but I am delighted to showcase my tag in the Paramount bracket.
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October 2023 by Terry
Jose Martinez was courteous, knowledgeable, and thorough in our purchasing experience. He knew the inventory well, for example he suggested another car that better-met our needs and wishes. Jose worked for us and got us the best deal. We enjoyed working with Jose Martinez, a fine, honest salesman. We highly recommend him for your car-buying experience.
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October 2023 by Luke Ward
I went to trade in my old vehicle for a newer one. These people were great to work with. Also bring my first experience purchasing a new car. It went great. The sales team was quick to try and help. They end up giving me more for my old vehicle than I thought to. The whole process went good and smooth. Was in and out in a spiffy.
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October 2023 by Jehron Fuller
Wow great service Dylan was awesome he had everything organized answered all my questions I hope this dealership really cherishes what a great salesman he is. Finance manager was also great he done a nice presentation of all the products they had to offer. Great experience I would definitely go back!
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October 2023 by Robin Flynn
I just want to thank everyone at Hyundai in Hickory for being so nice and friendly. I wanted to see a Santa Cruz, Matt Church met us in the parking lot, very friendly and knowledgeable about the Santa Cruz. We took a test drive and I was in love. I've never had such an enjoyable experience in buying a new car and it was all because of the nice, experienced and knowledgeable staff that made me feel at home. Again thank you for being so kind. If I ever decide to trade many years from now, I will go back to Hyundai in Hickory.
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October 2023 by Dawn Thompson
We began our new car search last Sunday. We decided on the Hyundai Santa Fe XRT and my husband emailed Paramount Hyundai, and received a call from Dylan Burns. He was not only able to get the car we wanted, but within 3 days we were elated new car owners. Signed, sealed, and delivered?hassle free!!! Dylan adequately and professionally answered any and all questions. The entire process was flawless!! HIGHLY recommend Dylan!This journey reinstated my confidence in car buying. Your entire team, including CJ (sales manager)was sensational!Dawn and Ray Thompson
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September 2023 by Donny King
Just purchased our second vehicle from this Hyundai dealership. Fantastic experience as always. Matt church is our go to salesman. He is awesome to work with! very polite and made sure we had everything we need with our new vehicle. Definitely recommend!
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August 2023 by Sarah D
Absolutely amazing experience from Karrie at Paramount. From the beginning of the process to the end, she was THE most customer-centric car sales person I have every experienced. She knows her product, she listens, she effectively communicates throughout the entirety of process including follow-up after the sale. The paperwork was all prepared ahead of time and Alan in financing was splendid in his role too - fast and thorough! Highly recommend! Go buy a vehicle from Karrie at Paramount! I drove out of state to this dealership and would do it again in a heartbeat. Karrie and the dealership absolutely deliver upon the "Ultimate Client Experience." Thank you Karrie and thank you Paramount!
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August 2023 by Lee Arevian
Car buying has to be among my least favorite activities, but Katelyn made it a positive experience. She understood my time frame and needs, answered my questions in advance, pulled all the data and information I requested, and had the car waiting for my test drive when I pulled up. The pricing and the process was clear and up-front, I moved through each of the stations quickly, was given all I needed to understand the car and its functions and then got on my way. Great experience and I'm comfortable recommending the sales person and the dealership.
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August 2023 by Beverly Folsom
Great experience. We saw a used vehicle online, corresponded with dealership about the vehicle. We were impressed by our Saleperson, Mark Robinson, so much so, we drove over 2.5 hours up from Georgia to make the deal in Hickory. The vehicle was as promised. We made the deal and were out the door in less than 2 hours. Thanks for making the experience pleasant and worth the drive.
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July 2023 by StevenSharon Beaulieu
We had a positive buying experience at Paramount Hyundai Hickory. The salespeople were very knowledgeable about the vehicles and helpful in our quest to find the right vehicle for us. The atmosphere at the dealership was very pleasant as well. We would definitely consider doing business with them again in the future.
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July 2023 by Lawrence Hewitt
I leased my third car from Paramount 2 weeks ago. This lease deal had a glitch regarding the monthly payment. Once Paramount was made aware of the problem it was quickly and satisfactorily remedied. Isabel Claxton was a delight to work with. Very pleasant and went overboard to obtain a car from another dealership for me Good people to work with!
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July 2023 by Robert Majors
I was very impressed with the sales women that worked with me! She helped me get the car I wanted at the price I asked for! She was very impressive with the knowledge she new about the G70! ! The entire team was nice and courteous towards me and my wife!! I will highly recommend my friends and family in Virginia to consider shopping for their next car with Paramount
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June 2023 by Carmen Gardner
My experience started with my salesman David B. His knowledge of Hyundai was impeccable. My family and I have been consumers of Hyundai vehicles for close to 10 years. We have currently 5 vehicles and at one point 7. I'm new to the south and was terribly uneasy about how the process here differs from the North. David eased my mind (and anxiety) the moment I met him. He walked me through the entire process and most importantly he LISTENED to my current needs. I'm happy to say he went way beyond my expectations. In these days a person really has to be cautious of their budget. I'm one of them. I plan to bring in business to the staff at Paramount Hyundai, but with the stipulation that David B. helps them. A total asset to Hyundai he is. Thank you, Carmen Gardner
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June 2023 by Annette Sutton
This was the most pleasant car-buying experience I've ever had. No one treated me like "just a woman." I left feeling like I was appreciated and respected by everyone there. And I got a fantastic new car! If you want a very pleasant car-buying experience, this is where you need to shop! Thank you to everyone who made me feel so good about buying my new vehicle and helped me do it!
