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February 2024 by Joshua McDowell
Food was below par. Service was excellent.
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February 2024 by Porsche Mom
Stopped here while on a visit to North Carolina. Chicken was hot and fresh. unfortunately, we had to wait 8 minutes for it to be cooked; however, it was well worth the wait.
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February 2024 by Chad Thompson
Chicken was ok, biscuits were hard as a rock. Staff was disrespectful arguing with other staff and customers where everyone could hear it. Will not be back to this location.
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December 2023 by Kayla Neece
Beyond amazing! The food is
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December 2023 by shannon bell
I came to the hickory location around 8:45pm on Dece 15,2023. I ordered the 5piece tender combo and it was absolutely horrible. First the lady asked me spicy or original and I told her original. When I got my meal I received expired tender that where so hard and crusted that the breading crumbled off when I went to eat it and could barely chew the tender from them being so hard(old) I asked for Mac and cheese and the lady said "we out" so I opted for red beans and rice. That was another disgrace. There was a crusty film around the bowl and what remained was a dry rice with not a single moisture left in it. The tea tasted like dirt syrup with not signs of tea being present. Again the location does not close until 10:00pm. I was on a short break so I circled back around and began to call the so. After three attempts no one picked the phone up. I tried back to back and on the fourth time the phone gave a busy signal. I watched as there was no one in drive thru yet no one picked up the phone. This was a waste of a break and not to mention it did not get replaced.I was so frustrated I ended up trashing the whole meal and was not able to get a manager on the phone for a refund. Tomorrow I will call the location to seek a full refund. I'm not a happy person and I understand it get busy in thefast food industry but quality should always be the top goal
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December 2023 by Stormyprincess Soto
30 dollars for a family meal ? chicken tasted old and soggy. Got an 8 piece meal only got 7
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December 2023 by Derek Reinhardt
Stopped at this location once more could have swore the chicken I ordered was not spicy we went back through the drive through the manager said she packed the order herself and it was intact spicy but what we tasted was not spicy at all she remade the order. What's going on here with Popeyes in Hickory N.C could they be loosing touch with reality this location use to be very busy 30 minute wait + no its like a ghost town very few cars if any but they stii seem to struggle with the same old problems from their busy days .oh well the manager there made it right but still Popeyes is loosing their touch ?.
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November 2023 by Lorilynn C.
My $12 combo was so deep fried that it was hard and crunchy. No honey mustard. They charge too much for their disgusting food. Will not make a mistake and go again. It's been nasty all three times I've went. The girl at the window was sweet though.
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November 2023 by Sherry Pritchard
Great as always! Some of the employees are rude, but others mostly make up for it.
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November 2023 by Patricia Clark
The young lady at the window was rude and disrespectful. She needs training in customer service, or just how to talk to and treat people with the same respect she would want to be treated with, period. I would not hire this young lady to work at a company I was running, period. There was another young lady who came up a few minutes later that must have noticed, and she was very nice and very helpful and respectful. Thank you to this young lady!
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November 2023 by Big Bug
Ordered a new blackened chicken sandwich. The chicken is half size of the buns and I should’ve took a photo and let y’all see for yourselves. Dry as hell and rock hard meat. I will give credit to to customer service. Returned the stupid blackened sandwich and exchanged a regular sandwich. Huge disappointment in Popeyes. Known for their awful quality control
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October 2023 by Snow Cold
Staff was extremely rude. Half of our chicken was undercooked and we had to finish cooking it at home.
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October 2023 by Skylar Atkinson
I came through the drive thru today to get a chicken sandwich and was extremely disappointed when I got home and saw the bun. Half of the top piece is missing and both sides of the bun are paper thin. I don't think you can consider this a sandwich.
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October 2023 by Qi H.
I love Popeyes but this location is just inconsistent sometimes it's great but most of the time they miss the mark. Once in a while the chicken is really nicely seasoned but often it's not and kind of bland.
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September 2023 by Lady Grim
Crispy delicious chicken tenders, Creamy mashed potatos, cheesiest mac and cheese. Made exactly how I liked.
