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September 2024 by Summer Holman
She therapist V feel die
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August 2024 by Jaelyn Hayes
I came to Quest to get some lab work done and Ms.Tammy made me feel comfortable and at home as a trans man. She even offered for me to change my name in the system so I would become even more comfortable! I’ve never had such an easy and welcoming experience! 10/10
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August 2024 by Chay H
Hands down the best experience I’ve had when giving blood. Shout out to TAMMY for making the whole process smooth and comfortable.
I definitely will be back!!
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August 2024 by Kevin Harned
Very fast service, area very clean, staff prompt and courteous. Highly recommend this location.
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July 2024 by Erica Craig
So I had to take my son here today for some labwork ordered by his neurologist in Statesville. These types of tests/labs couldn't be done at lab Corp in Statesville where we usually go. This was our first time ever using this lab service. His doctor had mailed me the orders and we went around 1:30. Well when we got there we found out that one of the tests they were doing our doctors nurse or receptionist that filled out the orders had not only spelled it wrong but had also not specified which panel was needed. The quest nurse informed us that there are 4 different panels for myasthenia and until we found out which one she couldn't do it. This led to her MANY, MANY attempts to reach the doctors nurse to confirm, only to get her voicemail over and over again. But she did not give up! Bless her heart she was the only one there and the waiting room was so full there weren't even any chairs left. She had to not only answer the phone and enter the information into the computer but she was also drawing the blood! She was absolutely AMAZING! Her name was TAMMY and she is a rare employee! My son is autistic she did everything to make him comfortable and sent him home with lots of stickers. I just want to thank her for going above and way beyond for my son today! Thanks again Tammy!
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July 2024 by Nikol Papa
I am a walk in appointment entering into a completely empty waiting room. Nobody is in line ahead of me and no previously scheduled appointments have presented themselves. The staff is sorely unprofessional: she is not wearing her badge and has been speaking with a previous client regarding that clients back pain for the last 10 minutes in plain view behind the widow. I asked her a question in hopes of subtly redirecting her attention but was met with indifference and she continued talking with her previous client in front of me. I haven’t left a review in years but this service needs to be improved.
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June 2024 by Jim Kessler
Always very friendly and professional
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June 2024 by Deanna D
Kelly was wonderful my husband and I just have our lab done she was Amazing. We drove an hour because of the reviews and I hope Quest take care of her as she is great. I will drive next year again
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May 2024 by Diana D
Kelly was wonderful my husband and I just have our lab done she was Amazing. We drove an hour because of the reviews and I hope Quest take care of her as she is great. I will drive next year again
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April 2024 by Timothy Ball
The lady was very nice and got me in and out pretty quickly. Thank you
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April 2024 by Philip Bock
Only one person working at Hickory location. Had issues with appointment scheduled online, when I checked in there was no record of my appointment. Very frustrating. Tammy was friendly and doing the best that she could.
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March 2024 by Keep the faith
5 stars to the Hickory location Ms. Tammy was A1 ??? Great customer service which made a great experience.
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February 2024 by Mandie Sigmon
First site you walk in and a MACHINE checks you in. A self service check in with a person sitting right there to greet you and answer any questions is absolutely ridiculous. Also for me to ask the front woman a question, you'd think we ruined her entire day. Not sure if she even knows how to smile. People that have a problem working with the public shouldn't work with the public and be at the FRONT DESK.
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February 2024 by Dakota Watson
I’ve been to this locations several times because my insurance only covers quest. My OB sent all my lab orders there during my pregnancy. From day one my experience has been phenomenal! Tammy is absolutely great at her job & 10 times better than any of the girls that work in the ob lab. She is very personable and is the best phlebotomist I’ve ever been to! I will continue to only have labs done through quest because of her.
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January 2024 by Alexis Voyd
My visit to this facility is always nothing short of amazing. Tammy went above and beyond for me today! She made sure that my test was conducted in a professional, yet personable manner. This is my second time at this location and we are 2/2 on Tammy’s service! Thanks Tammy for being you!! I am grateful.
