Rack Room Shoes is a trusted footwear retailer offering quality shoes for men, women, and children at value prices. It provides a wide variety of nationally recognized and exclusive brands in athletic, comfort, dress, and casual styles. Customers report absolutely excellent customer service, with staff described as very helpful, informative, and friendly. Many note great sales, like buy one get the second pair half off, and a good clearance section. While some mention that sizing and availability for wide widths can be slim, the store is praised for having the best deals. The helpful staff finds solutions for customers, ensuring they find shoes they love, which leads to repeat business.