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September 2023 by Anita Whitehurst
Went to showroom and on-site they were very helpful. BUT, after coming to my home and measuring to design a quote, I have YET to receive it. When I called to check on why it was taking so long, I was told that it can take 2-3 weeks. Okay…still waiting and it’s been almost 6 weeks since then. I’ve moved on (now 12 weeks since my initial visit to the showroom) but not good business practice.
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August 2023 by andrea m.
Studio 321 has a tile selection much beyond my expectations. A friend who has beautiful tasteful homes in Hickory, NC and Beaufort, SC. recommended Studio 321 to me when I recently did a renovation of a house in Hickory. I was impressed by the selection of tile. Dawn goes beyond the extra mile to make sure everything is on track with the contractor as well. Tile selections and the quality of customer service at Studio 321 can't be beat.
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July 2022 by Karalee Cole
We drove to Hickory specifically to look at tile at Studio 321 only to find a note on their door stating they are closed until July 12. Please update your website.
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July 2022 by John Feduke
We have used Studio 321 for four remodels. They all look great and were all done professionally.
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May 2022 by ROBIN WASHBURN
Went into this business knowing nothing of cost of tile or installation and said that upfront. I told Dawn about an off the cuff quote and ask is that high...her response was our installers have years of experience and they get paid well for it. Then she walked off.It seemed more than rude given that I had said I had no knowledge of costs.
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August 2020 by Jana Baker
Dawn was very knowledgeable & helpful. I think we found the perfect backsplash!
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April 2020 by Patt Matych Rutlidge
Beautiful products and great service right here in Hickory! Thanks Dawn and Jeff!
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December 2019 by Pam Jordan
We were very discouraged with our remodeling project by the time we found 321 Tile. Had been to the big box stores and also specialty tile stores...were discouraged with the selection and needed help with our decision...Dawn was great. She was tactful and creative with a couple that did not always agree on the expected end result. Her suggestion tied in the floor/granite/cabinets wonderfully. Jeff and his crew were efficient and worked as scheduled with great results. Never plan on doing a kitchen again, but if we tackle the bathrooms we have the tile resource decision down!!
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October 2019 by Deb A.
Fantastic place to choose tile and accessories. Jeff and Dawn are so easy to work with and helpful in helping you with choices and ideas. My countertops and sink are gorgeous, installed quickly and beautifully. I would never go anywhere else!
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April 2019 by Erin Sipe
Excellent service and installation with quality materials made for a beautiful bathroom model! We love Dawn and Jeff!!
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April 2019 by Marc Castell
I am building a new home and have been looking for tile for the past 5 months. I have looked at the big box stores, online of course, and never gave Studio 321 a shot. I was of the opinion that a smaller tile store wouldn't have enough options for me. I was wrong! As soon as I walked in, the owner Jeff greeted me and truly took an interest in me. He asked all the right questions to get an idea of the style of the home, our price range, etc. Jeff then proceeds to walk over and
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April 2019 by Marc C.
I am building a new home and have been looking for tile for the past 5 months. I have looked at the big box stores, online of course, and never gave Studio 321 a shot. I was of the opinion that a smaller tile store wouldn't have enough options for me. I was wrong! As soon as I walked in, the owner Jeff greeted me and truly took an interest in me. He asked all the right questions to get an idea of the style of the home, our price range, etc. Jeff then proceeds to walk over and pulls this porcelain marble off the shelf. He brings it over and says "What do you think?" and he described the tile to me in detail. He then proceeded to put additional details with the tile and within 30 minutes of walking in the store, I had my tile picked out for my Master and Guest Showers! All I can say is anyone that is building or remodeling a home knows that picking out tile is probably the hardest part of the project. Big THANK YOU to Jeff and his wife, Dawn, for making this process SO easy!
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April 2019 by Marc Castell
I am building a new home and have been looking for tile for the past 5 months. I have looked at the big box stores, online of course, and never gave Studio 321 a shot. I was of the opinion that a smaller tile store wouldn't have enough options for me. I was wrong! As soon as I walked in, the owner Jeff greeted me and truly took an interest in me. He asked all the right questions to get an idea of the style of the home, our price range, etc. Jeff then proceeds to walk over and pulls this porcelain marble off the shelf. He brings it over and says "What do you think?" and he described the tile to me in detail. He then proceeded to put additional details with the tile and within 30 minutes of walking in the store, I had my tile picked out for my Master and Guest Showers!
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December 2018 by J Hill
If you are doing a new build or renovation, I strongly recommend you work with Jeff and Dawn at Studio 321. We were building a Timber Block Log home on Lake James in Morganton, NC. We were looking for the right contemporary style of tile to blend with our rustic cabin. Jeff and Dawn reviewed our house plans, cabinet colors, and granite. They then patiently worked with us, arriving at the perfect selections to complete floors and showers for 3 bathrooms, and kitchen backsplash. They are able to key-in on the style you are looking for, as well as introduce new ideas. We used a different installer. However, Jeff worked closely with our contractor, providing detailed instructions on best practice for installing the brand of tile we selected. They also have a wide selection, including some of the most beautiful, and exotic tile we have seen. They were patient, creative, and vested in seeing our project be a success. We were extremely pleased with our experience, and highly recommend them to anyone.
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September 2018 by Laurie rhoney
Studio 321 is the only place I would recommend to anyone needing help in creating a truly beautiful and personal space for your home or business. Dawn and Jeff are a pleasure to work and really know their stuff! As a designer, I lean on them to help me see my ideas become a reality...and they always have suggestions and ideas that even I hadn't thought of to truly make for a spectacular design. Their product is of the finest quality. Their installation is top notch. It is the only place in Western North Carolina I would recommend for high quality tile, countertops, and plumbing fixtures.
