U-Pack is a reliable moving company that provides a cost-effective solution for long-distance moves. Customers have reported positive experiences, particularly highlighting the ease of getting a quote without requiring phone calls. Unlike many other companies that demand large upfront payments, U-Pack charges before the delivery of their trailers, which is appreciated by users. The pricing is competitive, and customers only pay for the space they use, with transparency in fees and no hidden costs. The service includes dedicated space for each household, ensuring belongings are kept separate during transport. U-Pack offers excellent customer service, with staff members being kind and helpful. Many customers also noted the effective tracking system that allows them to monitor their shipment. Some have experienced early delivery, which further enhances satisfaction. However, there have been minor issues, such as one customer receiving a trailer with debris inside. While the company could not clean it before delivery, they were responsive in arranging timely drop-offs when needed. Overall, U-Pack is praised for its dedicated staff, including skilled drivers and efficient dispatchers, making it a recommended choice for anyone looking to move.
Awesome customer service! These guys saved me money on a big 28 foot trailer move vs their competitors. I won't use any other moving company.
February 2019
Great service! Exactly what I needed when I needed it.
September 2018
This is the second time we have used them for a move and both times they were extremely professional. I will use them every time I move no question. Very affordable rates and no worries about driving a giant moving truck.
