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August 2025 by Josh Miller
Avoid here Lady very rude. Trying to charge me and maybe others for taping a package. Took my package to another ups store no problem accepted it
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August 2025 by Amber Abel
Best customer service!!!! Friendly, patient and knowledgeable staff! Always make me feel welcomed and that they appreciate my business.
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July 2025 by Lacy Pierce
Jeremiah was so helpful! I showed up right at 4 when they closed and he went ahead and let me in and helped me get my stuff shipped off! Very patient and had great customer service!
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August 2024 by CW
Very friendly and helpful as always!
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August 2024 by Chain Breaker
They greet you as soon as the door opens and are very helpful and friendly kind so no stress when you are done than you God bless
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August 2024 by krista hoadley
Cecilia and Hailey were the most helpful and friendly people. I will never do business at the other Hickory UPS location off Center again. Hands down the best in town!
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July 2024 by Becky W
Consistently good service and effort.
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July 2024 by Taylor Umbarger
Me and my husband needed some last minute business cards, and other things for an event we were doing.
Cecilia went out of her way to help us and excel at the task we asked from her.
I was blown away at the amazing customer service, and also her work is amazing as well!
We will be getting all of our signs, business cards, etc. from here from now on. We couldn’t have been happier with our experience!
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June 2024 by Tonia
Was a fast and easy transaction.
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June 2024 by Scot Laws
Cecilia was great to work with, as she quickly completed the design and print work I needed. I’m really pleased with the results and would recommend her for any graphics and printing jobs, no matter the size. This is truly a full service UPS store.
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May 2024 by Tyler Hudgins
I recently visited The UPS Store in Hickory on 321 to get a sign designed and printed for my yard, and I was blown away by the exceptional customer service I received! From the moment I walked in, the staff were friendly, attentive, and eager to help. They took the time to understand my vision and worked with me to bring it to life. The designer was incredibly patient and knowledgeable, offering valuable insights and suggestions to ensure my sign turned out exactly as I imagined. The printing process was quick and efficient, and the final product exceeded my expectations. What truly stood out, however, was the level of support and guidance I received throughout the entire process. The staff went above and beyond to ensure I was completely satisfied with the final product, and their enthusiasm was infectious!If you're looking for a hassle-free experience with top-notch customer service, look no further than The UPS Store. I couldn't be happier with my experience, and I highly recommend them for all your printing and design needs.
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May 2024 by Jess Outlaw
Went to have flyers made , couldn’t be anymore happier the way they turned out. Went in got them done an printed the same day she works pretty fast. Came out perfect an at very reasonable price, will return in the future.
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May 2024 by Tos Rostan
The team is a fantastic group of people with an outstanding leadership team. Every time I visit to check a mailbox or ship a package, they greet me with a friendly smile and positive attitude. I’m very thankful for their support of our shipping and packaging needs—could not be happier with this location and management team! Well done.
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May 2024 by Deborah Tyson
Had banner made, Cecilia did a wonderful job displaying a 90th birthday party. ?
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April 2024 by Adriana Laws
This store is great and we use their services all the time. Cecília has always been pleasant, helpful, and knowledgeable of specialty shipping processes. We are appreciative of Cecilia and Hailey’s patience. We recommend this store!
