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March 2024 by Nadia Bennett
Very nice and super quick! Definitely recommend!
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March 2024 by Shane Robertson
Went to this location after the Conover one didn’t have a bit and couldn’t do our oil change. They discovered the Conover location left our oil cap open! They cleaned the mess Conover made and were super polite and helpful. Drive a little further and go to the Hickory location, it’s worth it.
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March 2024 by Beau Bilodeau
Plaj Pais and Blake helped me with my Ford Focus (oil change) they checked all other fluids without me even having to ask and were polite and answered all my car related questions. I'm really pleased with the service I got today and will definitely be using this location in the future. 10/10
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March 2024 by Alan Hedrick
The people working there were very plight and courteous. Each one had a job to do, and they did it every proficiently.Thank youAlan Hedrick
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February 2024 by Mark Eilerman
The manager was awesome was the cheapest oil change I've had in a long time and they checked everything very thoroughly all the fluids were topped off very very satisfied
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January 2024 by Robert Smith
Always satisfied
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December 2023 by Nina George
Awesome customer service and they explained each step!
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November 2023 by Lisa Marie W
They were very friendly and efficient. Denny the manager was happy to help and told me to come back any time to have my tires checkedService: Oil change
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October 2023 by AT
Either crossed threaded the bolt or tightened too tight. Need a new oil pan now. They tried telling my wife that stripped bolt comes with age--sorry, pal--a stripped bolt comes with incompetence.
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August 2023 by Mike
Always excellent and quick service. Recommend to anyone to go there.
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August 2023 by Ashlee Netherly
It's always great when I go. Very nice staff and their assistant manager he is always very helpful and friendly! They will always get my services!
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August 2023 by Austin Patterson
DO NOT GO HERE! If I could leave 0 stars I would! Last time I got my oil changed here they put 8 quarts in my car and it only takes 6. Got my oil changed elsewhere today and they told me they were surprised it didn’t lock my motor up
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June 2023 by Edwin Galey
Good place for a quick oil change. Have to stay in your car. It cost more than my regular place, but convenience is not a free commodity. Did a great job of getting me in and out.
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April 2023 by Frank Mohrbutter
Last two times there seems there are always new people. I get they are leaning the ropes so to speak and they completed my oil change in a timely manner. What bothers me is two times now I leave out of there and my washer fluid is low or runs out. I thought they were supposed to check all fluids maybe I'm wrong. But what really just points to lack of customer care is this. I got new wiper blades last visit while waiting in the truck the manager comes over and introduces himself I appreciate that he bothered to come over and asked me to turn on the wipers and hit the washer fluid which just dribbled out the nozzle. He states oh you must have a clogged line. So ok not going to argue about it but when I get home I checked the washer fluid and it was low. As a manager leading your employees wouldn't you check the fluid level before making that assessment? It's little things like this that set you apart from other places.
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March 2023 by Holly Press
The person doing my oil change, Kody, did not correctly refasten my skid plate. When I left I heard metal scraping coming from under my vehicle, something I never heard before until I left after my oil change. A bolt was missing from the top left of my skid plate and was hanging down. On the drive back to Valvoline, I ran over roadkill, which ended up bending the already hanging skid plate. When I returned to Valvoline, the technician said he noticed some hardware was missing from my skid plate during my oil change and that he should have said something but that it was "hectic when I came in". They tried to talk me into removing the skid plate completely and said it wasn't necessary to have one, but I told them I wanted it fastened back on as best as possible. They put the skid plate back on, but I will have to replace it because of the bend that would not have occurred had the skid plate not been hanging down when I left Valvoline after my oil change.Service: Oil change