Walgreens, a popular pharmacy chain, has received mixed reviews from its customers. Many have praised the exceptional customer service provided by the staff, particularly the pharmacy technicians. Jen, a pharmacy tech, was described as helpful, knowledgeable, and patient, taking the time to answer questions and ensure the customer's needs were met. Similarly, Roa was praised for her thoughtfulness and efficiency, guiding the customer to a shorter line and carefully bagging their items. In contrast, one customer expressed frustration with the management of the dumpster area, suggesting the need for better maintenance and oversight. The pharmacy manager, Christine, also received high praise for her professionalism and understanding in resolving a billing issue. Customers appreciated her ethical behavior and exceptional service, with one suggesting she deserves recognition or a reward from the company. Additionally, Leslay Davis, a pharmacy employee, was commended for her compassionate and informative guidance regarding a customer's upcoming colonoscopy, helping to alleviate their concerns. Overall, Walgreens seems to provide a mixed experience, with standout customer service from certain staff members balancing out some logistical issues. The pharmacy appears to be a valuable resource for the community, with employees who go above and beyond to assist and support their customers.
Roe is the most friendly Walgreens associate I’ve ever come across! What a pleasant experience
January 2024
Store is well stocked, fast customer service, some prices are too high even on sale items.
October 2023
Roa was a great help, incredibly thoughtful and kind. She greeted me on entering, pulled me to another register instead of having me wait longer, and she thoroughly bagged all my items. Phenomenal customer service on her part. Thank you!
