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January 2024 by donna clanton
I have had great experiences with the staff
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January 2024 by Armond Wiltse
Nice store.
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January 2024 by b c
The store is ok. The phone system must be made by Dyson vacuum cleaners.
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November 2023 by Seth Donadio
This Walgreens needs such improvement to keep the doors open. Staff is always arguing with you or each other. Waited over a hour for one photo that I put a order in online 3 hours before scheduled pick up time and it still wasn’t done. I’d look out Walgreens Mountain View you might be on the list of stores shutting down if you do not get your act together.
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November 2023 by Luke
Pharmacy is temporarily closed. Medicine for some is life and death. I’m switching from this pharmacy to another local pharmacy.
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October 2023 by Andrew N.
I'm ready to move my prescriptions elsewhere. There is one person, I think the manager, who is just so negative and difficult and sometimes mean.... Life is just too short. She made another mistake with my medicine tonight which required a second trip- but it's not the first time. And while I was waiting she was busy being rude and condescending to a Hispanic family! Some of the other staff are very nice, and the store staff are always terrific, but it's not worth the aggravation.
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September 2023 by Ariel Brittain
If I could give 0 stars I would. The pharmacist “Janet” here is very very rude and needs some serious customer service counseling. I went in asking about my infants bug bites and what to put on them, to have her immediately jumping onto me MID SENTENCE to rudely tell me that she cannot give a diagnosis, which I did not ask for. Anyone who’s been to a pharmacy would have that common sense. Then, embarrassed and anxious I tried to leave, I tried to start slowly walking away only to have her continuously rage on about something I wasn’t even trying to ask. I just needed to help my baby who was clearly suffering from the amount of bites she had and as a mother I was already stressed and scared for my baby. What an awful experience.
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September 2023 by Rickey Donkel Sr.
They have the worst pharmacy in Hickory. Retired limited income and refused to use my military insurence stating the did not have the proof. We have used them for years. The pharmacist refused to look up.
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August 2023 by Kim A.
The pharmacy lost my prescription and the pharmacy had the audacity to raise her voice at me and act like it was my fault. She claimed she had no information in the computer under my name and acted like a total piece of trash. I reported her to corporate and I hope she loses her job!
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August 2023 by Beth W.
Requested a transfer days ago and they didn't have it when I went to store and refused to resolve the issue. They ignored my transfer request even though the confirmation email said it'd be ready a day before I went to get it. Now I'm without my medicine which I ordered in advance.
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July 2023 by will caputo
I'd Rank this store as a zero if I could. Norma up front is a useless cow who seems like shes about 30 seconds from rolling over and dying and apparently she spies on other staff members. She even went back to the pharmacy to record what a supervisor was doing. The pharmacy has gotten better but not by much.
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July 2023 by Jim Mathews
I gave this location 6 months to deal with their staffing issues in the pharmacy. Virtually no change, the lines at the pharmacy window continued to get longer and longer.The final straw was when I went to the window on a Thursday needing a critical prescription, they were completely closed due to staffing issues!The time honored, "Welcome to Walgreens!" has died at this location, 2700 Hwy 227 South, Hickory, N.C.A smoothly run CVS pharmacy directly across the street from this location now has my business.
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May 2023 by Ashley Reed
Waited over an hour on a script told a few minutes pharmacist that was helping went on break I had to be some where 6 people in pharmacy couldn't get any help. Still haven't got my script ok tis the next day waiting on them to open . They suck also very rude to customer
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May 2023 by Tony Connor
Worst place ever for prescriptions. Hopefully they go out of business soon. Do not use this pharmacy.
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April 2023 by Patty Parris
The staff at this Walgreens are entirely the reason I continue to have my medications filled here. Both pharmacy and customer service associates are so helpful and friendly. The store is always clean and tidy and its very easy to find what you need, or just browse and find something you want. Seasonal candy is always spot on.
