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November 2023 by Kevin Calvert
Excellent experience! Jennifer was extremely helpful, knowledgeable & went beyond expectations, to make the decision to rent here a “no-brainer”. Great location & hours, safe & well lighted, variety of available units, & competitive cost.
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October 2023 by Kay Kay Lavelle
My review fell from a 5 star to a 1 star over the 3 years I was a customer.Aside from surprise rental increases and “storage improvement fees” that you get as random gifts, Property Manager “Taylor” needs a reality check on how to talk to people. I do not recommend this place any longer due to the chance he is the one to answer when you need help. While I reported Taylor’s bad behavior, the owner never reached out even per my request. If this is the behavior that they defend, I wouldn’t risk my belongings there. Which is why I moved mine.I hope taylor is able to find a career more in his area of abilities, so that the storage facility may be redeemable.
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September 2023 by Suzanne Shoemaker
Jennifer was knowledgeable, helpful, courteous and efficient. Great rental experience!
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September 2023 by Kesha Chance
Kerri was so great. Her customer service skills were impeccable in professional if the storage unit is half as good as her customer service skills My husband and I should be completely satisfied.
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August 2023 by mscherieb
Keri was AMAZING and truly accommodating. She was able to get me inside of my unit as soon as possible and I really appreciate her helping make this a very smooth transition for my family at such last minute notice. I would definitely recommend American self storage for their overall customer service!
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August 2023 by Ashley Abbott
Haven't moved in yet but so far the rental process has been great. I spoke with Samantha. She was very nice, explained everything clearly and answered any questions. She made the rental process quick and easy.
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June 2023 by Brittany Shields
Asia was so friendly and down to earth. I love how she was personable and welcoming. I would definitely rent here again!
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June 2023 by Gloria Townsend
The staff was very nice, I was able to find a storage for the right price. I would highly recommend.
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April 2023 by Christina A.
Asia was very informative. I came in just ask a few questions and view storage and ended up purchasing one. Thank you for your great customer service!!!!
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April 2023 by Sam D
Storing here has been an incredible experience! The process is super easy and the employees are so sweet and helpful! As an out of state college student this has been great for storing stuff over the summer! I would highly recommend!
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April 2023 by Jodi Fleisig
My conversation with AJA was amazing, efficient, and very productive. The units are clean, the people are friendly, and this is the third year in a row we use them.
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April 2023 by Carolyn Hendrickson
Taylor is amazing! Very customer oriented and very good at what he does. I feel very confident storing my things at this facility.
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March 2023 by Andrew Jackson
I recently rented a unit from American Storage High Point and was very pleased with their customer service.( Taylor )It turned out that I needed another unitso I contacted American again and was helped by yet another exemplary agent named Leron.Leron was professional and friendly, making sure that my needs were met.It was a pleasure speaking with him.I would recommend American Storage to anyone. The staff is informed, friendly and make sure your needs are met.Earnest Dixon
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March 2023 by Melanie Wyatt
This is the third summer we have rented from American Self Storage in High Point. Kerri was the rental agent who helped me this year. She made the process extremely easy and was very helpful.
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January 2023 by Tonya Kettler (Dubiel)
Kerri was very informative and pleasant to deal with. Glad I contacted American Storage
