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“I gotta say I really had a great experience with these guys. They greeted me and helped me set up my new account in minutes and even had time for small talk! I came back a few days later to have a document notorized and once again in and out in minutes and to top it off the notory was no charge. I highly recommend Woodforrest National bank”
“The assistant branch manager Tracie assisted me with opening a new account today and she was very knowledgeable and helpful. 10/10 would recommend her to help you with your new account”
“I’m a member at another bank but they offer shared banking with mine so I do come here for my banking needs. The staff here are very nice and friendly. Always helpful and it always smells so nice when I walk in. 😊”
“Kathy Greenwood went above and beyond to help me get my insurance on my truck squared away. She went as far as contacting them for me when i was working Twice. And got everything right. I've been I member for 20 some years and she has always been very helpful. It's hard to find people like this today. I love her integrity. Thank you once again Kathy!!!”
“I inquired about opening a checking account at this location. I did call, but eventually went to this branch to open my account. I thought the staff worked well together. Nichole opened my account. The best personality EVER! Customer service at it's best! Yes, this is where I need to be. Great job...Kudos!!!!!!!!!”
“I just spoke to Gloria at the call center in the triad area. I don’t know where Pinnacle found her but she is an absolute Treasure. So helpful and just a pleasure to talk to. Gloria gets a raise. I said what I said. It’s done.”
“I been with this bank 30 years they really care MS.denise is a great bank manager she's so kind and caring and understanding she deserves a raise makes getting help better they a very good bank u can always trust pinnacle bank.”
“Ms Saba is as always awesome and professional in my financial directions ! She is efficient in all her work and always has a pleasant smile! She is an advantage for Truliant!”
“Stellar experience with Pinnacle and especially this branch. Jennifer and team are amazing to work with. We switched our business accounts to PNFP over a year ago and they were so awesome to work with that nearly everyone in our office made the change as well. Fantastic all around!!!”
“This branch and bank are the best. They are a considerable large bank where the staff actually knows your name. The bankers will make your life easier through professional and knowledgeable customer service. Every time you need something, they are there to help immediately. As soon as you walk in to this branch, you will know exactly why I wrote this review.”
“In my opinion if you have something that needs to be done and it's going to take 20 plus minutes, you should go inside. Tying up the only drive thru lane that's open is ridiculous!”
“Great service evertime I've been there in the past 7 years! My mom was a member and she loved the convenience, professional attitude, and service with a 😊!!”
“Our business loves working with Katie, Chris and PJ (branch manager). They always have large sums available for cash withdrawal and they know us by name. Very professional - not sure at ALL what the other reviewers are referring to. We are always greeted with a smile, coffee and they call us if they feel there’s a problem, unusual activity or to verify employee checks, when needed. Much appreciated!! Thanks!!”
“I come to this branch very often and I must say BreJon is such a great employee he has great customer service skills, always has a smile on his face and gives such a warm welcome. 10/10 for me!!! Keep him around”
“I have had the best customer service at this branch. Fenicia is awesome. She anticipates problems and is always on top of things. She has helped me make more money with the money I have and I love that. My money is not just sitting and doing nothing anymore. Fenicia gets things done!”
9AM - 12PM
1700 N Main St, High Point
Banks
“I am grateful for the kindness of Marlon Carranza Salaz who helped me resolve the procedures that I needed to fix. He was very professional. I highly recommend him.”
“Every time I come here the staff is so friendly! I never have to wait long, and the tellers go above and beyond to help me out. I appreciate that they respect me and my time. Keep up the good work!!”
“I was worried after reading reviews of this and other locations, but the teller was incredibly friendly and helpful and the facility was clean and professional. I was helped immediately. Since I needed someone else there to sign and couldn’t complete the task I was hoping to finish, she set me up with an appointment at a time that worked for us to go to a facility with Saturday hours. Don’t be too scared by the negative reviews!”
“This branch is amazing!!! They literally go out of there way to take care of our needs everytime we go in here. The people who work there are great and know their stuff. This is definitely the only branch I want to do business with. I highly recommend them!”
9AM - 12PM
4025 Premier Dr, High Point
Banks
“Recently, I opened both a personal account and a business account here. The staff assisted me very professionally and were extremely kind. In particular, Bryce was absolutely the best.”
“The best customer service at this branch Brooke was super friendly, I told her I wasn't from here and man she gave me all the spots to visit while I'm here. There should be more tellers like Brooke!!!”
“I went in on a Saturday Morning at 10:00 am with an appointment to set up an important account. The manager on Duty in the Blue Blazer instantly greeted us and asked what he could do to help. We explained our situation, and he immediately set us up with the proper banking specialist suited to our needs. She promptly greeted us, and took us into the office. Throughout the entire transaction, she was helpful, informative, friendly, and courteous. She quickly helped us through the steps, and guided us to a very friendly teller who completed our transaction worry and stress free. Beautiful and spacious lobby and friendly staff, I don't see why the reviews are on the lower side, and maybe we got lucky, but all in all a very pleasant weekend banking experience from Bank Of America!!”
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“Mrs. Lopa Shah was extremely helpful from the very beginning until the end of our meeting. She was courteous and professional. Mrs. Shah returned telephone calls as promised and made the representatives of the HPEMBA feel comfortable while visiting their office in person.”