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December 2023 by Tyler Frazier
Best Bank Ever.
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December 2023 by LT Durham
The tellers here are absolutely awful. Was first in line and took over 20 mins to be seen.
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September 2023 by Kayla Cox
Terminated my account for “fraudulent activity” and didn’t contact me to tell me that my account was under review or that they had terminated it. Figured out by trying to pay bills and my card getting declined. Very frustrating and unprofessional on their part.
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June 2022 by Vtvette Davis
Friendly customer service and very helpful
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January 2021 by Cathy B.
I've been inside this bank 3 times. Each time, I've noticed that the tellers wear their face masks (this is during COVID) under their chin. I asked one teller to 'mask up' and she was obviously irritated at my request. I called the branch manager with my issue and he assured me that they take COVID very seriously and that he would make sure that his employees would definitely 'mask-up' from then one. Not so. I went inside that branch again this morning, and once again - the employees wear their masks under their chin. Wearing a face mask properly is a NC State mandate, not my personal opinion and it should be respected. I will never go inside this branch again. Goodbye BB&T
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November 2019 by Vincent Stevens
Inside tellers are great. Atm is always down. Invest in some new technology! Yall should have the money yall charge $8 to cash checks for non clients.
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September 2019 by Kristy l Hamilton
The polite tellers offer ideas to help you be resourceful with your money. I wish their hours of operation allowed more time for 1st shift industrial workers.
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August 2019 by Eric Hardin
Never had a issue good people
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December 2018 by kenneth mason
I never knew you needed a reason to request a new debit card for a separate account that was recently opened; with pending funds to be deposited... Horrible customer service.
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September 2018 by Jennifer Craycraft
ATM never works. I've probably gone to the ATM to deposit or withdraw about 60 times in the past year, and it's only been in service maybe 6 times. What's the point of even having an ATM? Always have to end up driving all the way up town. Total hassle.
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April 2016 by Tiffany Parker
VERY VERY RUDE bank tellers in the front. Always has a smart comment to say about anything and messed up our house payments. I never recommend coming to this bank! Only bank with bb&t in Thimasville.