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March 2025 by Germaine Matney
Poorest customer service I have ever encountered. Had to go to another store to get help
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February 2024 by Fig Dudeton
Despite the Google listing showing open hours of 10am - 7pm on Saturdays, this store closes at 5. I called at 4:50pm after I found the Thomasville store to be closed early with no explanation. I asked what time they close and the young lady on the phone replied "In five minutes". I said "Your google listing shows a closing time of 7pm" she responded with complete silence. So I said "Thank you" and hung up.
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February 2024 by Cathy Mclaurin
No help
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August 2023 by Shunda Williams
My sister bought a phone for our mom from this High Point location the phone didn't work we asked for a refund within the 7 day policy return time and they wouldn't adhere to their own policy even after talking with the customer service they basically said customer service has nothing to do with how they run their store I ADVISE ANYONE READING THIS DON'T PURCHASE FROM THIS LOCATION their workers are rude as well the store needs to be shut down and I was actually warned to not deal with boost but wanted to see if my experience would be different NOPE! They suck
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July 2023 by Brian Vohringer
I wanted to bring my own phone. The lady would not sell me the service unless I buy a phone. Lol I would not shop here
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June 2023 by Matthew Buckett
Don't know if this place is closed down it's past 10 and it is closed.
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June 2023 by Ms Natalie Peoples
Poor customer service ?
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March 2023 by Howard Coston
They were helpful to my wife today
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October 2022 by Clyde Edmundson
Great store excellent customer care that friendly always craziest and very so helpful I let everyone know about this place I think they need to shop here thank you
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October 2022 by Ryan Ha
Very Great Service!!!! I will come back this store again.
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October 2022 by Joseph Widemon
Young person hepls a lot whenever I had some issues . Want to come back again!
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October 2022 by Jay Jay
Great service store!!! I love!!
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October 2022 by Darthgamer9
Best place you can go.?
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August 2022 by Robin Evans
Terrible customer service when I asked for my account number they wouldn’t give it to me in the store or over the phone literally got hung up on by 4 different representatives. Worst experience of my life
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May 2022 by Sid Hale
I've been using Boost Mobile for a good 10 years (or more). Went in today to activate a new phone and they got me on my way in 15 minutes. Great service!
