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January 2024 by Faith Johnna
Never have I EVER been treated so terribly by a business owner. Even though the pump line quickly popped loose from the fuel dispenser, hitting me on my back, one day, I chose to return to this station on a different day. Even though the bathrooms are always "OUT OF ORDER" yet the owner will allow certain people to use it to eliminate others, I chose to return. I needed gasoline & products and after arriving at the counter, the owner began explaining why I should not enter my loyalty ID number. I told him I understood him but I did not understand his wife two days prior to. As I walked to the fountain drinks to pay for an ice cup, a customer was making coffee and looked at me shaking his head at the way the owner was speaking to me. I said to the customer, "I simply did not understand the wife when she was telling me this." The customer chuckled as I returned to the counter. The owner aggressively snatched the products from me and began to, loudly, tell me that he refused to sell merchandise to me and to leave BUT return on a different day. I am so embarrassed, hurt, and disappointed at such treatment. I ALWAYS maintain a kind, professional attitude at this location and everywhere else. To know that BP would allow this type of behavior is shocking. I needed gasoline so thankfully an Exxon was down the street. I hope this message does not fail on deaf ears.
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January 2024 by MathGamer87
Went in today to buy a lottery ticket and told the guy at the counter that I wanted $10 on a single ticket. The clerk instead runs a ticket for $20 and when confronted with me requesting a ticket with the proper amount he refuses and tells me to take my business elsewhere. This is my second time going into this store this week and both times I have had some issues with the people who work at the counter. Save yourself the energy and just go to the marathon gas station across the street, even if it is shady as hell.
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November 2023 by Taneisha Anderson
They all are rude, I want spend another dime in here they don’t even deserve a one star review
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September 2023 by Ms P
It was my first time going inside. I asked the man at the register a simple question and he responded very rudely and told me if I didn’t like his answer I could go somewhere else. I was literally shocked at his response because there was absolutely no reason for him to be rude. Now, after looking at other reviews it makes sense because he is obviously racist. I did not make a purchase that day and I would never in the future.
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July 2023 by Keith Bracken
The out of order sign on the bathroom has been there for over a year. Even though I have seen the staff go in and out of the bathroom on multiple occasions. One time I asked to just use the sink to wash my hands and they said no the sink is out of order too. The staff is extremely rude and I advise any person of color not to go because they are extremely racist. The cashier keeps a loaded gun on his hip and will follow you through the aisles if he feels like you're taking too long. Don't even feel safe shopping here. They also routinely lie about charges not going through and try to get extra cash from transactions. Horrible staff I sincerely urge no one to go here.
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May 2023 by Frankye Campbell
Are you suppose to band people from store, when they do not do anything worth being band!
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April 2023 by Irene V
Customer service is the worst, bathroom is always shut down, guy at the counter with a gun on his hip makes sure to be seen when asked why the bathrooms are always closed….. you’re better off going across the street and give your business to them….
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January 2023 by SashaJett
If I could rate them a zero I would. They are soooooo racist!! You can see their whole mood change with a black person walks in. If you try to carry a conversation with them they will literally look at you with a death stare and not say anything. This place needs to be shut down or new people hired.
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November 2022 by kimberly David
Pathetic...noone should spend their money here. They mistreat everyone and they are very rude...I will not spend another penny here( used to gas only) I will continue to use their window cleaners to get the bird?off of my car. Just for everyone they've mistreated. People like the owners of the store do not need to work with the public period.
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August 2022 by Kiara Mosteller
The male customer has no customer service rude and seems to not like black people or something I came in for ice asked for a bag he looked as if I said something wrong he literally said no because it doesn’t fit which is a lie and I told him I need it double he said no which is ridiculous I will never come if he is working I asked for a manager they both were rude no name tags it sad
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August 2022 by Kiara M.
really rude male employee he has an attitude very disrespectful has no good customer service at all and I think he doesn't like black people
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July 2022 by Wendy Weatherington
This is my favorite place for my husband and I to get gas, snacks or a fountain drink. The owner Yanni and his wife are always kind and welcoming.
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February 2022 by L NT
The customer representative at the counter, the young male, has no customer service skills and manners. I came in to buy an item and also bought a lottery ticket, and purchase with my card(debit) because didn’t carry cash. Many places allow this and so the lady who was helping me said sorry cash only and still printed it so I say ok let me just buy the ice and will look for some cash since she already printed (would think print after transaction right?) and went outside to look for cash and couldn’t find any. Went back in to tell her sorry no cash and that guy jumped in the conversation and had an attitude and offensive manner telling me can’t cancel and use the atm. I was ok and normal and professional but he act like an rude j**** That lady was sweet though. I didn’t want to use atm and get fees just for a $2 ticket so I borrow money from someone. I could have not agree to take the ticket since they print it before I paid with debit. Great place great location but a$$hole worker. Many people and customers will agree on the same person. Thanks for reading this. I usually don’t review, but had to say something. Could have confronted in front of everyone. ZERO stars
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January 2022 by sean sean
I went in store around 6pm and i was trying to by a Scratch off and the guy told me we Not selling i ask why he said because he want to!! What kind of Professorlism is that
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September 2021 by Larry Reed
The guy at the counter Montlue and Lexington is very rude. But God will chastise him with His will.
