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March 2024 by Linda Sylvester
A first time for them to see our 2 older dogs... perfect haircuts and happy pups. We'll be going back!
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January 2024 by Bonnie Baldyga
Please do not bring your dog to this facility. I witnessed the owner KICK A DOG square in the chest. He is abusive towards the animals in his care and his own family. I may struggle with my own demons but I would never let them cause me to become one.
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June 2023 by Keith Blinn
The employees that work here are very friendly whenever we take our dog there for grooming. No complaints.
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May 2023 by Sara Fritts
my dog goes here, sure she smells nice after being groomed but they completely ignored to groom her tail. my dog love barking and barks everytime she’s in her crate and everytime she’s in the car. she did not do that. she is breathing heavily even after an hour after being there. surely it doesn’t take an hour for a dog to catch its breath after playing. poor thing is just resting on my leg
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May 2023 by Kiana Prince
I only take my dogs here for their grooming and I've been coming for YEARS, since 2016. All three of mine get nail trims twice a month. They're not the always easiest dogs as they have had horrendous experiences in the past with awful humans trimming their nails, and Heather, the main groomer here, is INCREDIBLE. I can't talk her up enough. She has learned each of my dogs even though I know she sees MANY MANY a week and always treats them kindly even when they are more difficult during their trims. I had a harder experience when Heather was not available, and Pam (The owner) handled it unempathetically, and specifically told my partner I do not spend enough money for my complaint to matter, but she did end up giving me a small credit for one nail trim after my partner walked her back through what she said. Always call ahead and make an appointment with Heather only, but if you need your dog groomed, 100/10 would recommend Heather. Thanks Heather, Arya, Remy, and Freya (even though she screams dramatically) appreciate your hard work.
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March 2023 by Sun Fun
If you love your animals, do NOT take them here. The owner is not just rude, he's abusive both verbally & physically. If he treats customers the way he treated me, then I hate to think what he would do to an animal if they made him angry. Note: I'm local & I don't have pit bulls. All my dogs are sweethearts- Never had complaints before nor since.A statement is only defamatory if it isn't true.2nd Note: We took our dogs to another groomer & she said their ears had not been cleaned in a long time, they were so bad we had to take 1 to vet. The groomer here had not been cleaning them! When new groomer found out we had been coming here, she also said how awful this owner is. He called them up & spouted obscenities. If I publish my name Cantara; then I would have no choice but to file charges of assault on a female & get a restraining order like the deputy advised, which I still might.
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September 2022 by Hendri Brink
Luna loves it! Excellent boarding for our furry friend! Genna and her team are fantastic.
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August 2022 by Calvin Cooper
I kept my cat there for over a month while moving from Washington state to North Carolina and they did such an amazing job keeping her relaxed and comfortable. I’m pretty sure my cat wants to go back she loved it so much. I cannot give enough thanks to the cat crew who works there, you guys are the best.
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July 2022 by elizabeth fernandez
I took my fur baby there for the first time for a 6 day stay and they took very good care of him and they didn't mind me calling them to check on my baby...very nice place and staff were great with him
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May 2022 by Cheryl O.
I can't say enough about how well they take care of my pup. My Marco was an older, gentler dig and they were very accommodating and made sure he had a good experience. We've done day care, overnight boarding and grooming with Henna and her staff. They were great. I've read the other negative comments and I thought they were talking Bout a different place. I've never dealt with a make owner since going there. So I guess new ownership has improved the place by leaps and bounds.
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May 2022 by Bonita Moore
My dog Ceasar loves this place. I trust them, as they have taken great care of my dog for over 2 years. They're like family! So far so good!?
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May 2022 by Weston Henley
Genna is amazing and super helpful. If you have and working breed and want specialized training for it, this is the place to go.A lot of people seem to be upset that this company chose not to take Pitts. The liability of having pitts around other pups is on the company, not the owner. Let them do what they want. They take my GSD whenever I call and schedule it, and because of their training, he’s an entirely different dog than when I got him.
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April 2022 by Kara Lippman
This place is home away from home for my boys. I love how my boys are so excited when we first turn on the road to get there, it shows just how much they enjoy it. They always come home super tired from a full day of playing. When they are groomed they smell and look fantastic. I am thankful for everyone at Bark and Fly! BoBo and Bruce are too!
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April 2022 by Thaddeus Laughlin
Gena and her team have been a great asset for training and kennel stays. After some training and a temperament test our blind 2 year old GSD has been cared for like family.
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January 2022 by Susan Buslett
Maggie loves her time there (my standard poodle). They did a great job grooming her and did well with boarding when the time came. I like that they assessed her first before allowing her to play with other dogs. They do this with all dogs!
