Citi Trends is a specialty value retailer offering apparel, accessories, and home trends for way less spend. Reviews for store 280 note that the customer service is great and the location is nice, clean, and always organized. The associates and store manager were always friendly. There was a great manager for six years who was very involved with customers and associates and always went the extra mile. However, since that manager left, everyone has started leaving. Upper management was and still is the problem, as they did not and still do not value their employees. The district manager has a rude, nasty attitude. Nothing was ever done, and people get tired of not being appreciated or given false hope about moving up. There were a few bad apples among the staff, but they came and went. In another instance, a woman at the register had asthma issues but pressed on without an apparent break. Overall, while the store itself is well-kept and the local staff praised, significant criticism is directed at upper management for poor treatment of employees.
