Courtyard High Point is generally regarded as a clean, comfortable, and decent hotel. Guests consistently praise the spacious and very clean rooms, highlighting the comfortable beds that contribute to a great night's sleep. The property is well-maintained, with beautiful lobby and community areas. Its location is noted as quiet and safe, with convenient nearby shops. Customer service receives mixed feedback. Many find the staff friendly, welcoming, helpful, and accommodating, with some service described as going above and beyond. However, the bistro and breakfast service can be understaffed, leading to long waits; some guests find the breakfast prices high for the quantity. The evening bar service is good. Some drawbacks include worn-out mattresses in some rooms and the pool being closed for remodeling. The design of the accessible rooms has been criticized as a compromise, lacking ideal features. While seen as a premium option in the area, the hotel is recommended by many for its overall comfort and cleanliness.
It's actually pretty good for a Courtyard. Super convenient if visiting HPU.
March 2024
Room was super clean, spacious, and very nice. Making the reservation was easy. Customer service was great. Parking was right in front and no extra charge for it. The beds are so comfortable. Slept really well all night.Rooms: Room was very spacious and clean. Bed was very comfortable.
