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December 2023 by David Thompson
Very good local Pharmacy. Been using them for several years now.
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September 2023 by Lakiyah Hunter
Ordered bath wash for my son. The order was not picked up apparently “in a timely manner”. It has been a week. I went out of town right after they ordered it for me. I went to pick up my order. In which I should’ve had quantity of two items to pick up. Instead there was only one. I was told the other item was returned. Unprofessional, should’ve been contacted again before item was returned.
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May 2023 by Julia Peacock
kind ppl fast work amazing job
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May 2023 by Rochelle Coleman
After almost a decade as a customer the service in the past few years it has gone downhill and now it is less than even ok. The people behind the counter now can’t get anything right, your name, the meds, your address, if they will or want deliver to your area, or take the information for a refill correctly like it being delivered or taking payment for the delivery and now I get an ultimatum that I “must have all orders either delivered or pick up, it is now the ONLY way to get meds from now on”, “because it is confusing to them and because their staff messed up” their words per mngr Brian via a person on the phone. Totally disappointed. It use to be a friendly, good service family pharmacy and I plan to make some changes going forward. I had a delivery last week that I wasn’t expecting, picked up meds in person on Saturday and asked this morning for delivery and waiting all day and I called near closing and was confronted with a rude individual and a new rule out of the blue with ultimatum for service.It is bad enough that they work limited hours and days. So if you need meds after 6pm during the week forget it and Saturday close at 3pm and closed all day Sunday. Think twice. Update moved all of my business to the Walmart around the corner, kinder, caring, fast, updated phone notifications & refills, answer questions, better prices, easy drive thru. Had to wait to move my son’s medicine but was forced to (3/2023) because D.R. never answer the phone or had technical issues and no way to communicate unless you drive over, go inside, leave, come back for order.
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February 2023 by Shaun Frat
I would recommend anyone to Deep River. The head pharmacist truly was helpful on finding the best solution when my insurance dropped my coverage. Truly thankful for deep river coming through.
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January 2023 by Cr Pyt
I would recommend anyone to Deep River. The head pharmacist truly was helpful on finding the best solution when my insurance dropped my coverage. Truly thankful for deep river coming through.
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December 2022 by Kris Luvssushi
I had a great experience with this pharmacy and store.. The space was clean and very well organized. The staff was very friendly and it was so cold that my lock froze on my truck and they gave me a warm cup of water to thaw my lock out or I would have been stuck without them. The entire staff was very nice, professional, quick and efficient and I would definitely recommend using this to store local business rather than big chain corporations like Walmart who is owned by China or the ones that might as well be and do not care about quality and just want to move quantity of low quality product and poor quality service. Support local businesses like this one. I got in and out of there quicker than I've ever got out of CVS Walgreens Walmart or any pharmacy in my town and I don't think any of those would have helped me with the warm water like they did when it was 19° outside. Thank you very much for doing a great job and choosing quality over quantity. I will be back to shop there again. To all the staff and owners I hope you have a happy holidays and be very blessed.
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December 2022 by Terrence OFlaherty
I have been going there for over 10 years. The staff had always taken care of me and they always go over and above.. They are caring and compassionate.
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December 2022 by Lesley Bailey
We switched to Deep River from Walgreens about a year ago and we are so glad we did. There are no long lines, no holding on the phone and 90% of their staff are super friendly, even the pharmacist’s. One even bigger help is that they also offer free delivery once a month. We definitely recommend giving them a try if you’re searching for a pharmacy!
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December 2022 by Rochelle Johnson-Coleman
After almost a decade as a customer the service in the past few years it has gone downhill and now it is less than even ok. The people behind the counter now can’t get anything right, your name, the meds, your address, if they will or want deliver to your area, or take the information for a refill correctly like it being delivered or taking payment for the delivery and now I get an ultimatum that I “must have all orders either delivered or pick up, it is now the ONLY way to get meds from now on”, “because it is confusing to them and because their staff messed up” their words per mngr Brian via a person on the phone. Totally disappointed. It use to be a friendly, good service family pharmacy and I plan to make some changes going forward. I had a delivery last week that I wasn’t expecting, picked up meds in person on Saturday and asked this morning for delivery and waiting all day and I called near closing and was confronted with a rude individual and a new rule out of the blue with ultimatum for service.It is bad enough that they work limited hours and days. So if you need meds after 6pm during the week forget it and Saturday clise at 3pm and closed all day Sunday. Think twice.
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October 2022 by Fred Smith
Terrible customer service. I recently visited Deep River Drug looking to purchase a box of Mucenix D that my doctor had recomended. The young lady that was behind the counter acted like I was a bother and would not listen as I explained what I needed(Mucinex d is located behind the counter since it contain Pseudoephedrine). She would not look behind the counter or ask anyone for assistance. I walked out and purchased at Wal-Mart with no issue. I usually try to support small businesses but this one is not worth supporting. After being a customer for @ 15 years, I am taking my business elsewhere.
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September 2022 by Megan Metzger
They used to be great, now they lose prescriptions, say they will deliver and don't. They say prescriptions are out of refills but do not inform me, I have to call them days later. They are disorganized and the staff is rude when I call asking for my necessary medication. I would be very careful when choosing them.
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February 2022 by Becca Milstein
HORRIBLE CUSTOMER SERVICE. So rude and disrespectful. If you need reoccurring prescriptions, DO NOT, I repeat DO NOT use this pharmacy. They are vindictive and make assumptions. Judgmental and gossipy. Terrible pharmacy, terrible people, terrible experience. I hope I can at least prevent one person from having to go through the s*** they put me through.
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January 2022 by Wayne Miracle
The best drug store (and staff) in the region!
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May 2021 by Teresa Kirby
I'm always so pleased with the service from the folks here. Service I NEVER get from the big box pharmacies. At Deep River Drugstore, you can tell that they care about their customers and have a quaint little waiting area to sit a spell while waiting for your prescriptions. They don't have a huge selection of products on the shelves, but their service more than makes up for it. I'm always greeted with a smile and made to feel like they appreciate me stopping in.
