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June 2023 by Anna Mae
Come here if you want to learn what great customer service is! I walked in with a huge computer screen box & another smaller package and the gentleman immediately grabbed it for me and carried it to the counter! Everyone there was extremely friendly & it was very clean! Highly recommend!
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March 2023 by Sam Astuto Jr.
Not helpful, wasted my money, only one employee on staff.....Working at the speed of a snail.... I definitely don't recommend going there to use any of their printing services
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March 2023 by roasted potato
They are not welcoming their customer.They appears to be angry all the time.They do not know how to smile.They do not greet customer and I have to say how are you first all the time.They demand to ID as if they are cops.ex) can I or may I see your ID vs. You got your ID (who talks like that?).They are upset when your package is heavy and will drop it on the floor.They are just horrible.
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February 2023 by Faridah Hudson
Amazing staff and friendly service. Went in to get a passport photo for hubby which turned out great! I then showed them my own so-so photo that I had gotten from another Fedex office in town. Staff then offered to take a new set of photos for free! What a customer satisfaction mindset! Loved the amazing and sincere service.
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November 2022 by Anglee Leviner
I understand the need to train someone, however, since she is not able to do even a single step in the process of printing and checking out on her own, it would have been very helpful to stop leaving her to take care of other people making my experience to print out a single piece of paper take 20 minutes. Just finish my process that she needs help with every step of the way while other people wait their turn because effectively only one person is available to help anyone.
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October 2022 by Sheng Lee
Went to ship an item that I needed to be expressed overnight. I clearly explained this to the manager but somehow my family never got the package and tracking said it was also delayed. After I called customer service, found out the manager made it as a home delivery, up to 5-7 days!!!! Will not trust with ya sending my packages ever again!
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October 2022 by Vickee’ Armstrong
Wow! Karl, Setera, and Mgr. Gene at the High Point location are amazing. I have never seen the level of friendliness, knowledge and customer service I and every other customer in the location was given. I had a rush job, my regular printer left me hanging, but this team came through with flying colors!!!! Will drive from another town to come to this FEDEX Office from now on! Very Grateful Ms. A
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September 2022 by Matt Dunbar
Karl was very nice and left a nice voicemail before I picked up the Item. GIVE THIS MAN A RAISE!
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August 2022 by Harrison Pugh
FedEx, come get your truck. It's been blocking the Harris Teeter online pickup lane at the Adams Farm location for over an hour.
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August 2022 by Michael Vinson
Worst FedEx facility around. Always full. Poor access. Previous manager was Awesome. Latest Manager has an Extremely arrogant attitude that has spilled over to staff. High Point needs a new location !!!!!
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June 2022 by Kristin Bachman
I’ve been here several times in the last few months and this is the best fed ex I’ve ever been to. The employees are really kind and professional and knowledgeable. I read another review that says they are like Disney. I agree!
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June 2022 by A F
If you need them to copy something for you they outright refuse and will instead direct you to a self service area. If you dont feel like fumbling with their machines and trying to figure out how to work it simply go to Office Depot which is less than 1 minute away literally in the area and they will perform these tasks for you worry free. Office depot also has fedex shipping onsite and of course many office needs.
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March 2022 by Just Candise
The staff are so friendly and helpful. But FedEx $10 hold on a fax is BS& it’s in fine print ? make your notifications of policy in plain view. Not fine print on a sticker.
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October 2021 by Sunny Lee
I placed an order for a oversized banner yesterday afternoon. Their response was so fast. My order was done not even within 24 hours. When I got to the store I was greeted by Julie and Vinee. They did an outstanding job on my banner. It was way beyond satisfying!!! It’s out of my way but I would go back to this store without hesitation! Thank you for your caring service that made my day!!! I do appreciate your hard work and dedication!!!
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September 2021 by jimmy gearren
Super friendly and super efficient!
