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February 2024 by Alison Falls
Great friendly staff that I have dealt with for the last 10+ years. Clean waiting room and they keep you up to date on your car and value your time. I’ve been coming here for years!!!
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February 2024 by annette f.
I go to fire stone but I just want I just want the ladies to be aware a lot of times you go there for one thing and you come out and you have spent a lot of money so beware and know what you're talking about when you go there
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January 2024 by David Kleeberg
The staff there is always great there
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January 2024 by Jessica Sparks
Polite, efficient. Felt very comfortable waiting for my car. Was told to plan on at least 2 hours and was out the door in about 1.25 hours. Will def use again.
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January 2024 by Bernice McGlynn
We had a rental car and needed service unexpectedly. Firestone was very glad to help us out quickly and were very friendly and helpful. Would highly recommend them.
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December 2023 by Coach Sharon
I dealt with Johnny and he was very professional and knowledgeable. I will definitely come back and tell all my friends how wonderful he was.
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December 2023 by Tommi Childress
Update 2Dec23: returned for an oil change, still expensive but the customer service makes it worth every penny. Johnny explained everything in depth and was extremely helpful. He's truly an asset to the store. I'll probably continue to return here for future services.Staff is really friendly. Even early on a Saturday morning they were super nice. Prices are super high.
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December 2023 by Jackson A.
Good work expensive cost Firestone auto complete auto care gave me a quote Id care for them more if I wasn't completely broke
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November 2023 by Rick
Management is very rude. They even told me to not come back after I spent over $1000 for services. All I did was take a short cut through their service bay where no work or vehicles were anywhere near. Go somewhere else, I certainly will.
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October 2023 by Bernice M
Made an appointment this past Sunday for my break booster. The guy I spoke to on the phone and at the front desk was very nice (don't remember his name, sorry). Dropped the car off at 9am. A man called to tell me what the price was going to be and got my car back with a fixed break booster that same day. Thanks so much!
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August 2023 by Roger Jefferies
Firestone did a great job taking care of my 2014 Ford F150 truck. Good experience as usual.
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August 2023 by just_K_I_M “jK_I_M”
Thorough, fast, and friendly service. I have had nothing but positive experiences when my 2017 Lincoln Continental is serviced at the Eastchester Drive location in High Point.
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August 2023 by Chloe Velasquez
We called and spoke to a Justin to schedule a state inspection because site says to call to schedule and he was very rude and had an attitude. That was uncalled for and I know I won't be back to this one at all. Wow.
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August 2023 by K Rikard
Thorough, fast, and friendly service. I have had nothing but positive experiences when my 2017 Lincoln Continental is serviced at the Eastchester Drive location in High Point.
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July 2023 by Cindy
The staff are always nice and respectful. They explain what the problem is and all the options available to fix. The work is great.