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February 2024 by Cheffy2weffy
Wow! Ordered online at 1:46 pm, was ready for pick-up at 2:18 pm. Total time in store was 15 min. Nice Job Home Depot, nice job! Lowes sucks.
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February 2024 by W Jerideau
Large selection of any item needed to choose from
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January 2024 by Florence Mullin
The staff are amazing at knowing where everything is!
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January 2024 by Daryl Cullins
Great sales for small items at the entrance
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January 2024 by Samantha Rickles
I have never walked into home depot (which I go into daily) and had the experience of someone as rude and hateful as Merideth in the customer service department of store 3633 in high point. On weekends the process is closed so we go to customer service for our phone sales. Not only did she hang up on my purchasing department but flat out told me to go find someone else bc she wasn't going to do it. I'd highly suggest they hire people with better communication skills as well as training them the right way to learn how to do the job that someone else was so easily able to complete.
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January 2024 by Tim Adams
Usually always find what I want
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January 2024 by Bryan Case
You never go to places like Home Depot with a specific item in mind. You go with a specific need and find the best tool to get it done. I went to look for an item. Usually, their app tells me the isle and bin number. This said nothing. If you have that problem, look in the front seasonal section. That's where I finally found my item.
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January 2024 by Nickie Brooks
Very uncomfortable having to ask to have product shelves unlocked
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January 2024 by Nelinda Jones
I couldn't find what I was looking for, I asked an associate and he took me right to it and showed me other choices.
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January 2024 by Natalie Mathewson
Marianna in customer service is wonderful! The first person we asked for help couldn't give us an answer but Marianna found a solution and completed our purchase quickly and kindly.
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January 2024 by Joseph Holder
Very disappointed tried to return a tool that broke on me within a month, they said due to the condition of the tool we cannot take it back. Isn’t that the whole point of a return policy? Just ridiculous.
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December 2023 by la chuly Galan
Very good
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December 2023 by Beth Hodges
We purchased a new clothes dryer. We paid for installation and removal of old unit but when driver arrived he said they could not install it bc we had not bought a washer AND dryer (though I had been allowed to pay for all these services.). They left the new unit in my garage. We had to hire someone to move out the old unit, at which time we found out that the hookup was not gas as we had been told but electric. Home Depot at the corporate number given to call with problems on purchase refused to switch out a gas dryer for an electric one or to just allow us to return it. Two days later I called the High Point location from which we purchased the unit and a wonderful employee named Allohn went over and above to work this problem out. I now have the incorrect dryer returned, and the new dryer will be delivered in two days. Thank you!
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December 2023 by Kevin Kamara
I prefer Home Depot over other home improvement stores, most of their stores are well organized and fairly priced.
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November 2023 by Ricky Chavis
Always shops at Home Depot better than slows/ lowers