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November 2023 by Stephen Williams
Very friendly staff, very polite, easy to talk about your vehicle problems.
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November 2023 by Leanna Moore
We have worked with Erica for years, we just bought another vehicle from her (4th vehicle) and she is absolutely wonderful! If you have any questions or second guessing yourself go talk to her she will make the process easy for you!
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August 2023 by Christy Johnson
They made it almost painless. Thanks for making mobility a possibility for me.
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July 2023 by Kent Harrell
Fisher was very informative and helpful. He transported my Moms van and picked up her trade in. Showed us all the helpful hints to access her wheelchair in and out of the van and secure it
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May 2023 by Fred Brown
Joey Bruno authorized dealer. Great installation. Warranty.
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February 2023 by Wanda Thornburg
Our experience was so pleasant from start to finish. The staff is so helpful and friendly. But Erica is exceptional. She helped us so much from day one. She is so knowledgeable about anything and everything concerning the conversation van. But above all Erica is friendly and very caring.We want to thank you all.
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February 2023 by Sandra Hanawalt
i had a good experience on a difficult decision . Sales team very helpful.. Fisher was understanding and supportive on my purchase. in and out and delivered next day., i would recommend this dealership.
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February 2023 by Julie Welborn
Thanks Ilderton and Thanks Fisher Woods for great service and having patience with us and getting us what we needed! We are so happy with our new purchase!
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February 2023 by Margie Duke
My husband has ALS and was in need of an adaptive handicap van. I called and spoke with Erica Boykin and she set us up an appointment. We were going through the VA with the paperwork. Erica knew exactly what to do and handled everything for us. We can't thank her enough for all she did for us. Erica made the transaction, paperwork and the experience so stress-free. I would highly recommend Ilderton in High Point to everyone. Thank you again Erica for all you did for us.
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January 2023 by Catherine Anderson
The staff will inform you of what you may need and how to operate it. Prices are average for the market.
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August 2022 by Elaina Floyd
Great dealership to work with. Service department is awesome.
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August 2022 by SYLVIA LIVINGSTON
Took in 2022 Jeep Compass to get recall fixed. I was given a loner car that was filled with dog hair and nothing was wiped down. DISGUSTINGI still gave two stars because the person that helped me was really nice.
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May 2022 by Mark Wallace
Several months ago I brought 2012 grand carovan in for diagnostic on a Q straint system. Malfunctioning. Told it was shot. Electronics bad. This is in a handicap van. I was quoted $1800 to replace system. So for the last several months I've operated it manually. Finally it stopped working all together. Acting up with alarm as well. So I took it to van products in Raleigh for a second opinion. Come to find out that Ilderrton conversations didn't use water moisture proof connectors in install. Total cost of repair at van products was $122.69. So Ilderrton conversations would have stuck me with $1800 for system I didn't need. Just because you didn't do it right from the start. You need to have better quality control. And training for your techs As my van is a 2012. When I need it replaced. It will be van products in Raleigh. And I'm sure you stuck me for a diagnosis fee as well.,,...... you may not have charged me for service. But what you say is a lie. I brought up the solenoid. Because y'all did that in the past. You people told me electronics where bad system need to be replaced. Other wise I would had the part replacement. Intead off making excuses for the lack of quality. And skill of your techs. Do better work. Calling me a lier is not good.fact is it was repair with out parts
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March 2022 by Amber Marie
This service dept has now seen all 3 of my vehicles. Adam Meade is AWESOME, friendly and gets you the answers you need. Great guy overall and gets you checked in timely and on your way. Very familiar with our issues we experienced, again will always request him as my service guy. While your vehicle is there you will get updates from him without having to call in like a few other techs we had to do with. Adam is the one you want handling your needs here. Very professional overall place with customers.
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March 2022 by Joseph Tese
It takes me a lot to leave a bad review. Unfortunately, that is the case here. I recently acquired a used van that had a Braun lift. I was very much willing to pay the $88 (after tax) diagnostic/checkup/maintenance service - which was told can utilize the techs up to 1 hour. The braun lift had the Threshold alarm going off, when no one was stepping on the threshold plate. The van was in their care for 10minutes - 15 TOPS. I as quoted over $1300 for a new threshold plate, sensor strips, and labor. That is fine - but I was expecting a deeper diagnosis. That's not the issue though - the problem is that they MISDIAGNOSED me completed, unethically quoting me for parts that were not faulty. Afterwards, I used common sense and decided to remove the threshold plate, wipe away dirt, which caused the sensor strips to operate normally. There was nothing wrong with my sensor strip or threshold plate. The dirt/debris from use was just causing pressure on the strips. This process took me 5 minutes. Surely if someone took in a product for a maintenance service/checkup you'd expect common sense service, and atleast some effort to look over it correctly? What service did I pay for then? I paid $88 for NOTHING. Now they won't return my phone calls or do the right thing and own up to their misdiagnosis.
