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February 2024 by Junket BEEPS
The N main High Point location has been a great place for us to get out taxes done. We used their drop off service and received a call the next morning to see if we would like to remote esign or book an appointment to complete our return on Thursday. We use remote esign. Since they were able to see my husband and myself when we drop off our documents. They explained our taxes and went over our tax documents that we saw while we remote esign. We picked up our documents on Friday. A great experience using drop off no having to sit and wait for them to input the information. And being able to send off our return the next day was great. Fast and professional service. I will use their drop off service from now on.
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February 2024 by Renisha Saunders
We scheduled an appointment today for 4:00pm. When we got there, no one was there so we decided to sit and wait to see if the person needed to step away. 30 mins later a Walmart associate came over and asked if we had an appointment. We told her , yes 30 mins ago. The associate told us that she left and told us that I'll see y'all tomorrow. This appointment was confirmed and everything, just to show up for nothing.
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December 2023 by Juanneja Hollis
I’m very upset and disappointed with my service at this location. This is the second time I had to wait with having an appointment time the first time it was maybe 5 mins and I let that go. But this time I had a 3 o clock appointment and got there at 3:02 to find no one there but a sign stating they would be back at 3:30 no one contacted or ask if I was still coming or not. A Walmart employee had let me know she walked away a minute before I got there so she did not wait at all. I did contact another location to get in contact with her via cellphone and alert her I was there for my appointment. I was room she would be over in a few I waited and waited and she came over at 3:30 and said “ oh you been waiting “ like it was nothing. She was very unprofessional the entire time and spoke like she didn’t know what she was doing. Not once did she apologize just said I didn’t know but when I mentioned they called her she said oh yea and ignored that she waited 30 mins of my time. She decided to take not one but two personal calls while filing my taxes and seemed like they were meaningless call since I could hear because it was on speaker. I’m very upset and unsatisfied with my experience and will not be returning. I’m willing to give another location a try but definitely would not recommend this one.
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April 2023 by Clementina Anjorin
Love Mr. Michael T. He is very thorough and knowledgeable. Most of all, he takes all the stress out of filling.
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February 2023 by Aretha Robinson
I’ve been coming to Jackson Hewitt for a few years now, and he sure has always been very nice, very knowledgeable, and any questions that I have she always answers. I will recommend Jackson Hewitt to more of my friends.
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February 2023 by Business Forum
Kesha @ N. Main is Super. She always goes above and beyond!!! Never makes me feel rushed!! She has been my tax preparer for 5 years now and I am pleased every year!!!!!
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February 2023 by Monica Toler
Great service, explained all questions and looked out for the best interest of my husband and IAll around great personality great experienceWould refer to anyone at anytime thanks for your service and hospitality
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February 2023 by mimi hampton
Very patient and attentive willing to do their best to get you your taxes done and excellent
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February 2023 by Neal Toler
Answered all my?’s. Very pleasant she was at around awesome
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August 2022 by Tommy Newsom
Michael don't double check his work the wrong address was put on my return still waiting on my check Dame it's 256 not 266 smdh
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March 2022 by Christine Woods
I always have a great experience everytime I have my taxes done there. I was also helped with card last when someone hacked my taxes Kisha took the time to help me with getting in touch with card company and help me get my money back she is a blessing to me. I tell everyone to go to Jackson Hewitt Tax Service.
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March 2022 by Kylie Silva
Kesha was fast & to the point without being confusing or rushy. Super friendly & very laid back. Always a good experience with Jackson Hewitt
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March 2022 by Taiwan Williams
Best tax preparers ever…they care about their customers and make sure you get back what you should…I’m always in good hands with JH
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February 2022 by Regina Mcfadden
Jackson Hewitt is truly the best. I have been going to them for 20 years now. They provide great customer service, very professional and always accurate. I would like to also thank Keisha Ingram for always making sure I have complete understanding of my service, you are greatly appreciated.
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February 2021 by Payton Dixon
My family and I get our taxes done every year at Jackson Hewitt. I always go to Keisha she is the best she is always accurate and is very friendly with a lot of knowledge about taxes.