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March 2024 by Deb Bronson
They are professional and helpful.
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March 2024 by Todd Hilliard
It's scam!!!
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October 2023 by Gerald L.
This not a good company to they are not honest people and do not and dose not practice fair business practice. My car was stolen 4/13/22 and found by the police 11/29/23 and was towed by Jerry Lee's Towing, when I went to get my personal property I was told that I had to pay $165.00 before I can get my property or sign over my car title over to them. Sad to say I was forced to pay the $165.00 to get my personal property. They have no respect for the law that says (Sec.22.227. Removal of Personal Property " The owner of a motor vehicle shall have the right to remove personal property from a vehicle in the custody of a tow service business and the tow service shall permit the removal of such property free of charge or fee" (Ord. No. 0-006-11,Ss 1, 1-20-11). At first all I wanted was to get my personal property out of the car in a few days or just let them keep it, but they gave me such a hard time about getting my property I really forced to pay the money. I am praying that I NEVER ! NEVER ! NEVER ! have to deal with again. Terrible towing business people!!!!!!!!!!!!!!!!!!!!!!!!!
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October 2023 by Willis Leachll
WARNING !!!!!!!!! (10/30/23)My car was stolen over a year ago and was found by the police (10/29/23)and they had it towed by Jerry Lee's towing and when I went to get my personal property out of the car, they said that before I could anything out of the car I had to pay $165.00 for me to get your personal property out of my your car or sign your title over to them,( this is a rip off and not good business practice ) they have a very very nasty attitude and will quote incorrect laws to make you pay or get your title. The law says (a) "the owner of a motor vehicle shall have the right to remove personal property from a vehicle in the custody of a tow service business and the tow service business shall permit the removal of such property free of charge or no fee (Sec.22-227.-Removal of Personal Property",Again WARNING!!!!!!!!!Service: Car towing
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October 2023 by Dee Kasey
I am warning you guys now... please do not call them. The negative reviews on here are real! My experience was so horrible that I do not even know where to begin. Like the others, I wish zero stars was an option.To begin with, everything was moved out of the cabin of the vehicle and placed into the cargo area without permission. Even the floor mats. Really?I confronted them about tearing out my son's lights and wiring. They ruined the wiring. She denied it. You can look right at it and see they did this! So she mentioned camera footage, and I took her up on that offer. Of course, no footage was provided. During this episode, she asked why anyone would mess with our vehicle when they had more expensive ones on the lot. I said, "You really have the audacity to put down a teenager's vehicle?" I said more things, of course. Not nicely, and not in a nice tone.Needless to say, I will never use this company again, and I urge you to never use it either.
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October 2023 by kisha Jones
Where do I begin. Worse experience of my life . Was told i didn’t have full coverage insurance. Which I did /and do. That’s none of the tow yard buissness. She took it because of my skin color that she wouldn’t be paid . Tried to keep my personal belongings from me . I was totally confused of entire mistreatment. She has a young lady around 20/21 who want to talk smart and get sassy with mature adults and I honestly didn’t appreciate arguing with a child . I will never ever want this company to do anything for me Nor my family and friends. I must say the young man who towed car was respectful and didn’t participate in the others foolishness. Every tow yard I ever used never put me through what these guys did . This was very sickening and I wish I could do more about this situation.The disrespect was real and I honestly don’t understand why.Service: Car towing
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October 2023 by Dee K.
Nothing in the company's response is true, either. It was this company. It was not a repo. It was wrecked just like the service. At least our insurance company made us whole.
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August 2023 by Allison Riewe
If every experience with this company is like the first one, they've got my business. Had the pleasure of working with Saad when I got stranded on Johnson St. He got there in 10 minutes, got the car loaded up in 5, and got to the mechanic quicker than my mother and I despite leaving after us. He was friendly and gave some insight on what was wrong with the car. No condescension, no overexplaining, just much needed help. The receptionist unfortunately gave us the wrong price for the service over the phone ($65 rather than $85,) but Saad honored the original price we were told. These guys made a stressful day a lot more bearable.Service: Car towing
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August 2023 by Kenne Nettles
The staff was friendly and efficient..And I appreciate how fast they got the car moved
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March 2023 by E C
Austin came to my house and towed my car to the garage. He was on time, courteous and professional. If I need another tow, I'll definitely be giving them a call! Thanks so much! Eric CService: Car towing
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February 2023 by Ether Pro
Best prices
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January 2023 by Kendall Swanson
The service charge was $65 for anything except for the towing. So basically they rip you off of $65 service charge for them to come jump your car off or get your keys out of your car that you have locked in. No one told this to me over the phone when I called to get a simple tow. If you want to waste $65 just for a simple jump off or any service then go for it I would never use this company again. Is a complete ripoff for $65.Service: Battery service
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November 2022 by Michael Throckmorton
Just sad service!!Please don't respond with:1) It must be a contract price with HPPD.2) Customer service is your top priority.3) You were having a bad day too.We all get it. Just don't reply. I will just share in on the responses recycled to your other customers!Service: Car towing
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October 2022 by Lydia Russo
Saad was the driver who helped me, and I could not be happier with the service y’all provided! So helpful, and very professional not to mention super affordable! Highly recommend using them for your car issues!Services: Car towing
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September 2022 by Kelly Blankenship
Came exactly when they said they would, took care of me super quick,great company!
