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February 2024 by Jean Lambert
They will pick your babies up in parking lot. It’s not a long wait ither that the baby is brought back. Love Dr Clodfelter.Great receptionist and employees ???
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February 2024 by Evonne Vanderhorst
I can't remember if I've written a review for NAH before, but either way, I had to come back and write review. This place has far exceeded my expectations as a Vet Hospital. I can't stress enough how incredibly please I have been with them since we made the switch a few years ago. The level of organization that this business has is top tier. I have 10 animals, and they keep all of them straight. They message me to follow up on appointments for *every* pet. They have great communication skills. I receive calls, emails, and texts regarding my animals. They truly want to give the best care, and they do. Dr. Smith is our main vet and we love her so so much. She has been crucial in caring for my senior lab, my two newfoundlands, my feisty chihuahua, and our 6 indoor cats. Thank you all so very much for all that you do for us every single day.
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February 2024 by Betty Farrington
Highly recommend! Completely trust them with taking care of our canine family member!
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February 2024 by Sandra Plumez
Great experience. Hannah F and Dr. Smith are fantastic. Very patient with our dog. They both explained things very well!
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February 2024 by Cathy Giordano
Can’t say enough good things about Northwood Animal Hospital! From the moment I walk in the door with my pups, we’re greeted with friendly faces. We’re in and out every time and that’s a huge plus! I’ll continue to recommend Northwood Animal Hospital!
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January 2024 by Karen Bumgardner
Sam was not feeling well and they worked him in very quickly. They are always so good at keeping me informed. We love NAH!
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January 2024 by chelsey leclair
First visit was wonderful and will certainly not be the last.
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January 2024 by Cathy Briggs
Caring, compassionate, detailed
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January 2024 by Terry Palmatier
Snoopy had a sudden coughing spell and was very just not letting up. Northwood worked him in and after some X-rays and a thorough examination by Dr. Slivka we were given a positive course of action. Our baby is on the mend. Snoopy has been going here for 14 years and they are family.
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January 2024 by Eddie Pizzino
Good people there and friendly people ? ?
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November 2023 by Dara Hedgecock
The team at NAH took such good care of my Toby when he had a bad vaccine reaction on Friday! I can't say enough good things about all the staff at NAH! Toby can be a sassy handful, but all the staff just scoop him up and do all the things! Love NAH!
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November 2023 by Patricia Mason
I want to thank Dr Clodfelter and her assistant for being so helpful and encouraging. They made me feel they understood the difficult decisions I will facing in the future and helped me just talk about my feelings. Thanks again.
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November 2023 by Tara Cook
I am absolutely appalled after my visit there today. My appointment had been rescheduled due to an emergency on their part and I was empathetic towards that. Last year we saw Dr. Haley upon referral from her husband and it was an amazing experience and well worth their higher than typical price for services. This time, not so much. I had to endure a sales pitch from the vet tech, along with scare tactics. No big deal, she was sweet and just doing her job. I told her I already went over the information with the front desk and i knew what i wanted. They also never told me DR. Haley was no longer there. I asked though and was told who we were set up with. Then the emergency happened and I was told some vet and that she is wonderful. Well we got Dr. Linderer. If you enjoy being spoked to as though you're 3, then she is top notch. It was very busy when I i arrived and I had an extended wait for my two dogs. They took the first one in the back and did the vaccinations and tests and finally the vet came in. She told me my dog needed to lose weight. I was concerned about a growth in her eye and potential removal and she was fixated on talking to me like I was 3 and told me to cut down the treats and "toppings". Personally i would ask first if the pet owner was interested in weight management advice as opposed to assuming the owner is giving too many treats and "toppings". I told her that I do not even know what she is talking about. I told her it is likely too much food as my dogs had gotten too thin, so i started giving them more. Then she went on a lecture about thast. She kept on going with the condescending commentary. I didn't ask for advice. I know how to cut down my dogs food intake. It's as simple as feed less food, duh! I did not need valuable time taken up with unsolicited advice.Then, since they brought my first dog back to me with uncut nails, I suggested trimming the in the room so I was there. The vet told me I would have to wait until staff could be available. Excuse me! I already waited on the staff and the vet for long enough. Next dog , again comes back without his nails trimmed. Last year, they cut both their nails, no issues! It was coming up on one hour and I told the tech I had to be out of there in 5 minutes. The vet hadn't even examined my second dog. I was getting s nervous stomach bc. I had a work appointment to get to. I needed to make sure that I didn't get physcally ill from the stress. I went to the receptionist desk and asked to speak to the office manager and I was told thsa can't happen b/c she can't leave the desk to find them. It's 2023, we have text, email. Anyhow, I had enough. I took my dogs and left with an incomplete exam. The epitome of poor service. Get it together, we will be finding a new veterinarian.
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October 2023 by Casey Yates
NORTHWOOD takes the best care of our fur babies! They always care and don’t seem irritated that my fur children are a tad crazy. Thank you doesn’t adequately convey how we feel!!
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August 2023 by Ngoc Du
Northwood has taken such good care of my dogs. They have such compassion when they are sick. So grateful for their love and care of my pups.
