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July 2023 by Khan Baba
I am very disappointed with my today visit.They start appointment system for 40 min they doing nothing mean no patients are testing and all of us waiting in lobby for ne reason
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May 2023 by Christine Lacomchik
I was very disappointed at my visit to Quest yesterday. The technician was not friendly at all and seemed bothered that she had to take my blood. A little kindness goes a long way. Someone should tell her that. I think I will find somewhere else to go. Like Lab Corp.
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February 2023 by Matt Dunbar
Fast quick
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December 2022 by Olav Thorsen
Very friendly technician at 8am on 01/14/2022. Nice to be able to deal with a happy, and positive normal person.
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December 2022 by Julia Duran
My experience at this Quest was excellent. It was easy to find. I checked in on my phone and was attended as soon as I walked in. The woman who took my blood was very friendly and inserted the needle painlessly. She also had all my information already ready when I got in so the whole visit took less than 5 minutes.
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December 2022 by Larry Schlekewy
Unsafe driving. Ran through red light causing me to swerve to avoid being hit on the passenger side where my 10 year old son was seated. Smiled the whole time. As I can see from the various other negative comments, being decent human beings and responsible neighbors doesn't seem to rate very highly in their estimation.
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December 2021 by Thaiann Edwards
Waste of time. You can not make an appointment online, they don't answer their phones and when you show up the service is garbage.
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December 2021 by Myra Clodfelter
I have called Quest for two days with no success. I held today for over 25 minutes. This is very Poor patient service!
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December 2021 by Diana Merrill
Rude. Uncooperative. Refused to draw labs because I didn’t have a physical insurance card or pay $450. Would not give me a receipt to file insurance myself.
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December 2021 by Kareem McFarlane (toonBAKES)
Close by, fast and efficient! Staff was so friendly as well!
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December 2021 by ben sutphin
Was rudely greeted. Walked out want ever be back .PERIOD .
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December 2021 by Chad Grant
Very clean. Friendly staff. Quick and easy.
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December 2021 by Jesse Crawford (Warrior 4 Christ)
Came to Quest Diagnostics for a pre-employment drug screening. Lady came out and greeted me with "yeah, what you want?" Told her I was there for a drug screening hadn't even finished my sentence before "we stop doing those at 11." I proceeded to tell her their website and my employer who has used them before said it was 9-12. At that point she raised her voice, jabbed her finger at the door and said "well the hours are posted right there" then turned around and walked off. Very rude, very unprofessional. After reading many similar reviews I don't understand how she is still employed here. I arrived at 11:10 after a 40 minute drive, she could easily have fit me in but guess it makes her feel like she has some kind of power to be able to turn people away. Will have to drive back tomorrow, dreading dealing with this rude lady. Will be making a suggestion to the employer to find another lab center.
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December 2021 by Becca Aubrey
Made an appointment for a drug screen ahead of a new job. I noticed a sign on the door upon arrival saying drug screenings were not available at this time, but I thought since I made an appointment THROUGH QUEST I would be okay. The staff (very kind and polite, not her fault at all) informed me I would have to come back for a walk in at 1:30. I had already taken my lunch for this appointment so now I am leaving my team at work high and dry by leaving again. Today is the only day I am able to take the test so I have no choice but to do do the walk in. Not at all impressed--the appointment was specifically for a drug screening and I could have scheduled it at a time that works for the Quest staff had I any indication of this issue.
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December 2021 by B K
This is the third time I have been to Quest Diagnostics in High Point. Each time I found the phlebotomist very friendly and caring. The last two visits I had blood drawn and Robbie was the phlebotomist. She was caring, friendly and I never felt a sting that one would expect having blood drawn. Each visit my experiences have been very positive.
