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February 2023 by Franklin Family
Jayson with a “y” was so helpful. He gave us the run down on all the types of mattresses and made sure that we understood what what we were getting. He took his time and answered all questions that we had. I would say that this was one of the best interactions I’ve had with a sales person. He made us comfortable. We joked and laughed and it’s always nice to feel comfy in these types of situations. He also made sure to get us the best price on our purchase. I would recommend him 10/10.
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August 2022 by Willie Edwards
We have enjoyed our Sleep Number Model 7000 for the last 18 years. I recently developed back issues so we decided to upgrade our bed to the new Smart bed. We stopped in the High Point, NC Sleep Number store and were greeted by rep, Briana. She was absolutely pleasant, personable and professional. She quickly and carefully helped us decide exactly what our needs were and which model would best meet our needs. We were so pleased and impressed, we bought two--one for us and one for the quest room. Thanks.
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May 2022 by P Poole
Let me start by saying Customer Service A+Ms. Brianna Simms met us at the door. Walked us right in got us started on some beds and we asked her so many questions. She had an answer for everyone of our questions. I gave her my number because the sale was ending and we didn't see anything we wanted she called me couple days later told me sleep number was back in a sale and she got me a great deal on a an i8 when we was originally looking at the P6 but now the i8 will be our first sleep number bed. I will definitely buy from her, with her again really soon and it maybe sooner than she think. She was the best sales person we have ever worked with. The store want to far from us and it was very clean. I also felt safe with the sign about mask coverings on the door. I can't wait to go back and get my pillows from her. She was awesome.
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January 2022 by T W
Always good service. Everyone I have spoke to knowledgeable on product.
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December 2021 by David Smith
Juwuan was one of the best salesmen I've encountered. He is very knowledgeable, and polite. Pleasant young man.
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September 2021 by Jacob Watkins
Really great experience with the sales manager, Doug. Very nice, super knowledgeable, and not at all pushy. Definitely check them out if you’re considering a new mattress!
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April 2021 by Jessica Shelton
My husband and I had such a GREAT experience here! We had gabby and Doug help us and another kind man who I didnt catch the name of but they were all VERY nice and very helpful, didnt push us into anything, they genuinely wanted to help!What servant hearts! ❤
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December 2020 by Annette Whitener
Best bed we've ever had. Sleeps ? so good. Good people to deal with.
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December 2020 by Cathy Sheppard
Juwuan Bizzel was our sleep associate (Main St. High Point, NC). What an awesome person to help us. Juwuan answered all our questions, explained everything to us and didn't mind that we tried out 3 beds. Juwuan was so professional but personable also. What an associated!!! We have not gotten our bed yet but we have slept on the pillows......WOW!!!! We are so excited about getting our bed. We are so confident that this is the bed we have needed for some time now.
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September 2020 by Renee Andrews
My boyfriend and I had the best experience. We have been looking for a new bed and went by the High point store and found our bed and nee pillows. We can't wait to get it. The salesman was very knowledgeable and gave us a pleasant experience.
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September 2020 by William Altman
Bed will not hold air Sleep number said it will take 3 weeks to get parts and technician out. Normally I would do it myself but I just had surgery on my shoulder and can't do it. The store has offered no help. The manager was less than helpful except to tell me to contact customer service. Terrible customer relsations. Been a Sleep number customer for 15 years not any more.
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September 2019 by Lynn Hoffman
We were impressed with Doug Z. and his knowledge of each bed. It was an enjoyable experience.
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August 2019 by Doug Zimmerman
How we can help and prove quality of Sleep for everyone.
