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January 2024 by Mark Wilson
Friendly tellers
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December 2023 by Donna Holland
Very friendly and nice staff
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October 2023 by Deirdre Meadows
The employees are All nice and helpful.
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September 2023 by Brianna Carlisle
I am frequently in alamance County and when ever possible I try to go to a burlington or mebane location instead to avoid this location. I've had rude experiences with loan officers as well as drive through. The lead teller should also just admit if he doesn't know something instead of guessing. I'd much rather be asked come back when I'm available to sit and talk to some one who knows what they're talking about than be told information I know is inaccurate.it is impressive that one building can have so many rude people. I love SECU as a whole, this location has made me consider refinancing and closing my accounts though.
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August 2023 by Amy Jackson
Pathetic employees!!!!!!!!!!!! Hire new people!!!! It's a shame a GREAT bank sucks cuz of incompetent employees!!!!!!!!!!!!! UNREAL!!!!!!!
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April 2023 by ZEUSTHEFRUIT
Nice friendly. Issues efundz quickly. Thank you all. LP or TLS coming soon.God bless
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April 2023 by Kathy Smith
Always friendly and helpful.
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April 2023 by Stephanie Cannon
I'll never bank anywhere else.
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February 2023 by Betty madeit
Chris Stewart did an outstanding job today. He was very helpful and nice. 10 out of 10 quality service.
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December 2022 by Wade Massey
The teller (who said he was supervisor of the tellers) was not the best at customer service.Calling the 800 number had been okay until recently when a representative gave me pathetic and argumentative service. For which I now desire to close my accounts.The branch manager is good and very helpful, the assistant manager is great.Communication could be improved within the organization.
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May 2022 by Nas
Customer service is terrible here.
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December 2021 by Brandi Beddingfield
This site is a horrible excuse for a credit union. Bad employees with horrible customer service and a lack of knowledge of policies. There are some employees that redeem this place, but not many.
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December 2021 by Maria “RandomLifeStuff” Santos
Always excellent service and staff!
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April 2021 by Brandi Sharpe
This site is a horrible excuse for a credit union. Bad employees with horrible customer service and a lack of knowledge of policies. There are some employees that redeem this place, but not many.
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January 2021 by Maria Santos
Always excellent service and staff!