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July 2022 by Lisa S.
I had this UHaul put a hitch on our 1 year old Santa Fe. When we picked it up, the spare tire was in the back cargo area. They said that they couldn't get the spare to go back up after they took it down. I took it across the street immediately to the Hyundai dealer. Turns out the mechanism had been damaged. I spoke with the manager and he took pics and contacted the insurance. I made a claim after I hadn't heard from them. It cost $750 to repair and UHaul refused to admit that they were at fault and refused the claim. DO NOT trust these people with your vehicle!
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November 2021 by Geneva Broddy
Very friendly staff, shed is well made, excited for delivery & setup was flawless, but was disappointed with the color once it arrived. The Navajo color (of a beige/tan color) I chose from their brochure color sample to match my house turned out to be more of an off white yellowish hue. Should've sent it back, but now I will have to repaint to match my house.
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February 2021 by Jason W.
So I rarely give reviews, but this U-Haul location is a prime example how not to do business. I scheduled a hitch install a few weeks ago. Paid for i in advance. On the receipt had the appointment time. I also called the day before to confirm. Drove there and they doubled book the time and I would have to wait hours. This is unacceptable when someone takes the time off work, verifies the appointment and you still do not have a clue about scheduling appointments? How can anyone trust you to put on a hitch if y oh can't schedule appointments? I have to argue to get a refund too? I will avoid this location like COVID and suggest others doing the same.
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March 2020 by Danyell Smith
I did not think they would have what I needed for the price I wanted to pay. I was pleasantly surprised with the knowledge and friendly assistance. I was even able to delay my delivery until we got back from vacation..
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October 2018 by Steve Hughes
Impeccable service and product knowledge. After comparison shopping I found the price and quality of build to be the best bargain in the High Point area.
