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January 2024 by Collin Schoeppner
The two ladies on the morning of 12/28/23 were very helpful in resolving my issue between my two phones! I forgot their names so I added the date. If they see this thank you ladies y’all stay amazing
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December 2023 by Wm. Douglas Jennings Sr.
The woman who helped me yesterday I give her 5 stars she was very helpful I've had a great change of heart because of her I just wish I could remember her name dagnabbit
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November 2023 by Ava Orwig
They did not ask us what we came in for when we walked in, showed no interest in helping us, and then could not help us return the phones because the were lazy as they said they didn’t want to return it even though we had the email and that UPS would have to.
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September 2023 by Beth Pyrtle
Was helped by Tamara at this location this morning and she was wonderful. I am older and have little knowledge of online and apps stuff and she was patient, very knowledgeable and helpful every step of the way. She made my experience stress-free and I highly recommend this store
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August 2023 by Brandon Atkinson
The folks here at this location are great, they got me into a new phone and explained how things work with T-Mobile very well so there are no surprises down the road. Greatly appreciate them!
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June 2023 by tayah brown
Horrible service was rude uptight and highly unprofessional refused to allow me to purchase a phone due to the sale being being made at another location lied about availability for the product and gave very distasteful personal not professional opinions was tooooo worried about the next sales agent that he was givin the wrong information while having to confirm if he even knew what he was saying was a fact…….and also giving misleading information to better a sale for themselves employee “DOM” Web is not a good representing for the company I took my business and money else where I gladly walked out of the store with my brand new phone with no issues lies or disrespect I would recommend the T-Mobile on south main a great group of ladies that provide outstanding respectful service they was also quick and handled my situation in a matter of 30-45 minutes I give south main a 10/10 I appreciate south main t-mobile
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February 2023 by Allan Decena
I went there to get a free umbrella for T mobile Tuesday and the staff were so friendly and welcoming. Plus the place looks nice clean since they renovate the store.
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February 2023 by Victoria Harper
Went in to turn in my trade in device and the girl said I couldn’t do it in store because it would mess up inventory even though the email I received said I could. Went to W Wendover and they accepted it and were a lot friendlier.
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January 2023 by Chrystiana Morgan
I have never in my life been in a more unprofessional environment. I was patient throughout trying to set up a new account, for my child. They were messy, unorganized, laughing and dancing with a store full of customers trying to set up accounts. I have never received my device, nor could they provide me with the correct account info to get anything done on my own. I am considering canceling the whole transaction. I have never been through so much to get a phone line started.
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November 2022 by Sam Astuto Jr.
I went in to set up a business plan with them. Promises were made, but not followed through. Hours and hours spent in the store while they tried to figure out just how to port over numbers. Over the month or so the stress continued with them raising my rates, canceling suspended lines that were supposed to remain suspended for promotion reasons, the list goes on and on of issues. All they care about is standing around and doing nothing. They have taken hours and hours away from my life that I'll never get back, along with the stress and issues.... I do not recommend going to the store for T-Mobile services or purchases at all!!
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November 2022 by Kennie Alston
walk in for help , she ask how can i help you i said looking too update my iphone she walk off ain’t say be right back i’m at this dock she just walk too the back room , so i just walked out
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October 2022 by Carol x
Awesome service!! Niki handled my 5G home internet purchase but everyone there was friendly, professional and very helpful. They also work together to provide great service to the customers. Highly recommend this T-Mobile store.
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August 2022 by laura marks
Awesome place lady's very helpful. Jessica was Extremely helpfulDidn't take long at all
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May 2022 by C Shaw
Big shout out to Maria! She took her time and made sure I was taken care of so when you go definitely see her. She’s the best!
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April 2022 by bob zogs
The lady and the gentlemen that were working inside were very helpful they tried to do everything they could to help me they were perfect this is a great T-Mobile to visit.
