July 2023 by Brian Blacksten
I had scheduled to have a hitch installed at the High Point U-haul about 3 weeks prior to the date of installation. It was the first available according to the website and I paid up front. When I arrived at the store, the manager told me that they stopped doing hitch installations at least 3 months prior and could not figure out how I got scheduled. Needless to say, I had to get a refund and I still have no hitch. I was given the location of 2 other stores to get the hitch installed, however, the cost of the hitch alone surpasses what I was to pay for the hitch plus installation in High Point. Get your act together U-Haul.