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September 2019 by Sandy Truitt
I bought a 2010 honda crv the air was not working he fix it put a new one before I bought it,well quess what air not working right it would not cool car down but put out warm air and other times it would come out cool not cold air. It do this while am driving each day. The air should not gone out that quick. I called but no returned calls. Am so disappointed he told me if I can help you just let me know. Sorry Marc but air should not go out this soon! Now my husband has to put out 600 to 800 to put new air conditioner pump. We have to wait till next spring cause that's alot of money for air conditioner that was fixed before I brought it. Now I have to suffer being hot. People were nice but things on my vehicle should of been fixed before I bought it. My husband spent 600.00 fixing some things on my car, about a week ago not the air conditioning.
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September 2019 by Lillian DuBlina
I didn't make a purchase due to limitations that were beyond our control but the staff was very patient and friendly. The car that I decided to test drive was a blue Honda. The car made funny noises during the test drive but the car salesman had the problem looked at and fixed immediately!!! There were frequent calls and text messages from the salesman to follow up and to keep me abreast of changes which is awesome because great customer service appears to be in a drought these days. I hate that I wasn't able to purchase that car yet the value of service received definitely ranks high and I will return in the future!!!
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August 2019 by Danielle Weyer
We had a great experience with Triad in Motion. Roy was very patient and took his time helping us narrow down Jeep selections. Roy was a good listener to our requests for what we were trying to find. He showed us many options and let us test drive several vehicles with no pressure in buying. He cared about us taking our time and finding the right vehicle for us. Triad in Motion was a smooth car buying experience without the hassle. We love our Jeep. Ask for Roy.
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July 2019 by ian miller
I'm from Michigan, just flew down to pick up a jeep from these guys. Fantastic service, Amazing condition. the jeep drove 650 miles home with no problems, and I am absolutely certain that Marc and Roy took the time to make sure I knew about every defect that they did, before I flew down. I cant express how much the honesty and transparency meant to me. I would definitely recommend Triad in Motion.
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July 2019 by t rowe Piper
Super legit! I have purchased 3 vehicles from these guys over the years. Couldn't be happier with these vehicles! Great spot with awesome vehicles! 5 Stars
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July 2019 by Amy Trieglaff
Mason and his father are very honest and easy to work with. They have good vehicles at great prices! My daughter absolutely loves her Jeep!
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July 2019 by TRUDI PARSON
And one star is way too many. We paid $10,500 for a Jeep as surprise for our daughter's 17th birthday. Less than a week later it was misfiring, the engine light was on and the interior door lock switch stopped working. We took it back and after 3 days they said they didn't see anything wrong. After an additional day they fixed the lock but not the engine light issue. We've replaced plugs and wires and trying to see how much the engine issue is going to cost now. 'AS Is' does not mean 'we can fool you into thinking all is well when it's not and you pay for multiple repairs within a week for trusting us'. I've called to see what their intentions are before proceeding further with no return call. Given they have a history of selling cars with issues while the carfax and inspection show none I suspect the DMV and courts will incline their ear. Steer clear.
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June 2019 by alice brooks
We bought our jeep wrangler from Triad in Motion, we got a great deal on the jeep and they use carmax with is great for customers to be able to see if it has been wreaked or maintained like all cars should be. Very friendly people to deal with.
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April 2019 by Tod Streich
Car was in excellent condition and the sales team was awesome. I would highly recommend anyone who is looking for a quality vehicle at great prices. You will not be disappointed!
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March 2019 by DEIRDRE T Clinton
I have had nothing but a wonderful experience at Triad In Motion. I purchase a 2012 VW Jetta from Marc. No hassle or frazzle when it came down to financing options. I had no issues getting financed & got a pretty good interest rate from the bank. But I give this solid review for customer care/service. I noticed some issues with paint cracking/peeling on my back quarter panel/bumper after I washed my car for the first time. I talked to Marc about it & he agreed to take care of it. Well, with this crazy NC weather & just bad timing because I commute for work I could never find the right time to drop it off. Fast forward four months later, I finally drooped it off to get repainted!! I was impressed that after 4 months, after the fact that he kept his word & had my car repainted. He didn't have to do it, considering I purchased my car from him 'As Is' but with a extended warranty. The paint job looks flawless & I am satisfied with the work. Thanks Marc!!
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December 2018 by Sheila D.
This dealership is easy to deal with, had a good selection of small SUVs, best prices in the triad. Great people to work with, made my buying experience hassle free..
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June 2018 by Dj Comardo
Word's can not describe how well I was treated while purchasing a vehicle from Triad in Motion. Thank you to the team especially Marc and Larry. I lucked out and found them while searching the internet and know I will purchase from here again. Thank you, Thank you, Thank you!
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June 2018 by Montanna D.
I was sold a 2007 GMC Yukon with a bad motor. The vehicle barely lasted 30 days. My first payment wasn't even due & I have no vehicle to drive. Triad in Motion didn't even offer to pay the expenses for a rental or refund the cost off the diagnostic I had to pay for on a vehicle I just purchased. I'm disappointed in their service & dishonesty. I will never purchase from them again & spread the word that they're selling lemons to hardworking citizens. Now I have no vehicle & my money has gone down the drain & I have to purchase another vehicle. Worst service I've ever received from a car dealership.
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April 2018 by Heather Brown
Don't buy a car here, unless you want to get completely screwed over. I bought one that was a "good dependable car with no issues", I've had it a month and already put almost $500 into it. Go elsewhere for a vehicle.
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April 2018 by Mother of the Year
This is the worst and most untrustworthy dealership I have ever encountered. We bought a Ford Truck from them for $10,000 and they provided us with a falsified Carfax report as well as a falsified inspection report. We filed a complaint with the DMV and they were fined but they didn't bother making things right with us. The check engine light went on as soon as we drove the car off the lot and it has never really gone off. We have had to replace shocks, brakes, catalytic converters, window motors, the engine, the muffler, speakers, belts, spark plugs... We have basically bought the truck twice and, since we signed an "As Is" warranty, he has never so much as apologized. The truck was newly painted (body and undercarriage) which we discovered when the frame started bubbling from the rust and the body cracked when we went over a bump. ***DO NOT PURCHASE A CAR FROM MARK OR TRIAD IN MOTION unless you don't really need the car or money!!!!!***