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March 2024 by Champ Phifer
Zayne and Hunter are the best. Great customer service skills
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March 2024 by anthony blakeney
I came in to get a oil change and hunter and Patsy was a great experience I will come back again
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March 2024 by Angel Benjamin
1st time but I need to return in the morning. Service was great and friendly
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March 2024 by Bradley Greene
Valvoline oil change had been our oil change place for three years. We changed our oil there every 3000 miles on three different cars. my wife took the car in the last time and they did something wrong. They either overfilled it or they put the wrong fluid into the oil reservoir. we have a 2000 Kia soul that ran absolutely beautiful until the last oil change. Now we’re being told that it needs to have brand new catalytic converter that most likely it was overfilled with oil which pushed it to burn oil and now it burns 2 quarts of oil every two weeks on a brand new car that never had any issues and was maintain perfectly from day one. I spoke with the district manager and he was no help. Even though we have on tape the mechanics at the shop, saying these type of issues have been happening and there has been nothing done about it except letting the kids go that worked therez. Please watch closely when they’re doing your oil change to make sure they are taking all the steps they’re supposed to because this is going to be a $10,000 mistake that was not on our behalf but we’re going to have to eat it on a brand new car.
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December 2023 by tresslure gaming
This placed stripped out our oil plug on our 2012 Honda Civic took no responsibility said the previous person stripped it out which is a lie cause I'm the one that does the oil changes on all our cars the only reason it came here this time was I was working late her oil change was due do not take ur car here the dude that stripped the oil plug out didn't even get fired they moved him to another location and made him a manager they made my girl pay for the oil change did nothing to fix the stripped oil plug so we ended up paying for the oil change and over 200 dollars to have it rethreaded don't take ur car to this place they r. A joke
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October 2023 by Raven
Awesome experience, I got an oil change for my husbands car, and the whole crew was very unique and refreshing; genuine and professional, but also fun! Josh helped me the most with my oil & filter change, we had a lovely conversation, he's amazing?. I don't remember the names of everyone else, but it was top notch service, I absolutely recommend them to everyone! I'll be going back for the oil change in my own car next week!Services: Air & cabin filter replacement
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October 2023 by Devin Johnson
There was one car in front of me when I arrived. It took an hour and a half for me to get in and have my oil change done. Staff was polite, but I was frustrated to have to wait so long.
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September 2023 by Brad P.
Staff is friendly that's great, but I need an oil change and tire rotation. You are not getting a 15 minute oil change here. For a while I was the only customer, still a long process. Staff is skittish and lacks work ethic. There is no sense of urgency from any of the employees with the exception of one young lady who seemed to be physically hurting. We are all struggling to get help but damn is this the norm everywhere. Last visit was just as frustrating with oil dripping and loose plug. Time to find a new company for this service and that's sad because this is close to home.
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August 2023 by Aimee CK
Great experience here every time. Josh was extremely helpful and knowledgeable about getting everything I needed done to service my (overly-complicated) Jeep. Adrian was a big help too. He was a little grumpy, but he seemed to have a good sense of humor. Good crew at Valvoline on North Main. Thanks y'all!!
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August 2023 by Jessica Alice N.
Really nice workers but they need help. Ran out of money in the register for one. Told it would be 15 minutes for an inspection but so far I have been here for 45 minutes. Not somewhere to go if you need an inspection quickly.
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August 2023 by Vernacular Acrobat
Great experience here every time. Josh was extremely helpful and knowledgeable about getting everything I needed done to service my (overly-complicated) Jeep. Adrian was a big help too. He was a little grumpy, but he seemed to have a good sense of humor. Good crew at Valvoline on North Main. Thanks y'all!!
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August 2023 by Aimee Callicutt
Great experience here every time. Josh was extremely helpful and knowledgeable about getting everything I needed done to service my (overly-complicated) Jeep. Adrian was a big help too. He was a little grumpy, but he seemed to have a good sense of humor. Good crew at Valvoline on North Main. Thanks y'all!!
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July 2023 by David C.
Not a bad oil change place has a lot of discounts for seniors and military. Really convenient and if you're needing something fast this place will do. Nice waiting room but you won't be in it long as free water. The workers here seem very Customer driven. I mean, why go to Walmart and waste two hours Of your life buying things you don't need. I have never figured out Lexington Wal-Mart problems with getting some good people in The Auto Lube Express. But they always say the wait is going to be an hour or more no matter what you go in there for. And they always say they do not have the staff and they usually close early. So you might as well come here and save Hearing the same sad song at Wal-Mart . God Bless America.
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July 2023 by K R
Great Service. Josh was able to get a tight oil canister off that the other places(Take 5) were scared to try. Service was also quick I was able to stay in my car.
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July 2023 by Ryan Beasty
Horrible service. Employees were very rude.After a 2 day of service oil change I had to go to another service shop to fix mistake made(Strickland brothers)on north main st.Mechanics are little girls with little to NO knowledge about cars or parts.i would not every suggest to anyone nor recommend.Take 5 is a basic shop that does better than these guys hands down.Service: Oil change
