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April 2024 by Jignesh Patel
They always out of stock for my mom prescriptionI would never choose this location.
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February 2024 by CJ M
I've been a customer here for years. Store is fine, pharmacy is terrible. So many bad experiences, the worst is being given the wrong medication (someone else's prescription)...Twice.I can count on being on hold around 15 minutes every time I call, but it's usually longer. Wait time for prescriptions is too long. A long wait on occasion is understandable, but it's every time. Numerous pharmacy employees have been unfriendly over the years, some even downright rude, and in situations that didn't call for such.When I first went there long ago, it was a good pharmacy. It has gradually gotten worse and worse over time. I would have moved my prescriptions somewhere else a long time ago, but the location is practical for me, and there aren't many choices in this area, and none close to me that have a drive-up window. However, I'm close to the point of changing pharmacies, regardless, which I know doesn't matter to them in the least.
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October 2023 by Rusty Mau
I think they manufacture the prescriptions in real time. Go inside. Drive thru is EXTREMELY slow. 15 min for one car to get their pills.
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October 2023 by Melissa B.
1 star is very generous for this awful pharmacy. They can care LESS about their patients and treat rescue medication like it's a joke. They're always out of stock - don't fill meds on time - and then blatantly lie to you about ordering meds and when they'll be in. Do yourself a favor and avoid this place at all costs.
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July 2023 by Dominique Irby
Nobody is ever at the register
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May 2023 by C. Wright
Switching pharmacies soon, not what they were 4-5 years ago when we used their services. Wait time is lengthy most times, and mistakes on our Rx have been made a few times.
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May 2023 by Google user
Switching pharmacies soon, not what they were 4-5 years ago when we used their services. Wait time is lengthy most times, and mistakes on our Rx have been made a few times.
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April 2023 by Mary Carter
I always enjoy the Walgreens location in Kernersville NC. They are always so helpful and friendly. Their buy 1 get 2 deals are fantastic!
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January 2023 by Sean T.
This has to be the worst drugstore I've ever had deal with. Nobody will answer the phone here and there drive through is a nightmare to get through. I have had medicine on order for days and can't get anyone to tell me what's going on with it. Time to find a new store.
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September 2022 by rebecca m.
Two stars is only because the store itself is fine. Do not use this pharmacy if you actually need medication. My doctor has called in a prescription twice, confirmed with them & Walgreens "doesn't have it". Had them cancel and re order the medication I needed to start two days ago & after a one hour hold time for two callers ahead of me... I was told it would be several hours before they would even know. Needless to say, I just switched to Harris teeter & they confirmed within 5 m of it being sent that it was received and will be ready for pick up in 30 minutes!!
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May 2022 by Rhonda M.
I've never seen a pharmacy with so many employees. I counted at least 8 people behind the counter. Unfortunately, none of them are the least bit interested in helping anyone. The pickup line was all the way down the aisle, yet there was only one person working the counter and she spent more time just standing over the pharmacist's shoulder. Most of the other people behind the counter seem to be just standing around laughing and talking to each other. Nobody has any sense of urgency whatsoever and definitely not interested in providing decent customer service. Two people got tired of waiting and left while I was there. Everyone else waiting seemed pretty frustrated.
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March 2022 by Chris G.
Worst pharmacy I've ever seen. Been waiting for medication for 40 minutes and get told to pull back around to the back of the line 3 times for a time release safe that takes 5 minutes to open. Go anywhere but here. Not to mention it's extremely slow. About 1 car every 10 minutes
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February 2022 by Katie Norwood
Until they get the drive-thru window fixed, you need to avoid this place!! The line to pick up prescriptions was wrapped all the back to the front registers and they don't seem in any hurry to move the line.. :(
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February 2022 by Lisa Akishiro
Get your prescriptions sent somewhere else. They do not care for customer requests.
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December 2021 by sydney b.
i came here to get my booster shot & they told me they couldn't do it because i have pfizer but they never once put that on the website & there was a bigger girl, long dirty blonde hair who was a complete b**** & interrupted everything we said.