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November 2023 by Patrick Nickerson
This branch has the worst service ever and unfortunately today is not my first run in with this branch. As a former Wells Fargo branch manager I would never allow my team to treat customers the way the teller staff treats customers on Skeet Club. Brejon was incredibly snarky and even proceeded to tell me he was surprised to hear my discontent because “he’s in line to become a banker” while chuckling.Management is non existent at this branch today. No branch or service manager.Service is on the hard decline at Wells Fargo. Sad to see what was once a very important reputation to me go down the drain.
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June 2023 by J Beats
I will not be back to this location and I am about to close my account soon as WF does not show consistency in the process of things. One bank lets you bring change as is, and this one says you have to roll it up. Like. Make up your mind!Also, I am African American, and the African American dark skin guy behind the counter was rude when the lady assisting me just asked him a question to confirm policy there. He wouldn't even look at her or me but he was real friendly servicing caucasians. The lady assisting was nice enough, but he needs to get an attitude adjustment when servicing African Americans. Time to go to another bank because this bank is not where it's at!
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March 2023 by J.T.S.
Only have done drive-through, so far so good. Friendly service.
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January 2023 by Ahmet San
Got an appointment online but waited around 20 minutes and nobody showed up to talk. Was going to apply for a loan.
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December 2022 by Yangchen
This location is excellent!! Management is super helpful and kind!! Thank you
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November 2022 by Grace S
Brianni or whatever her name is! Jesus Christ! She is sooo rude! Every time I come she always have the ugliest and nasty attitude! I even feel bad when she talks to customers in a rude way! Friendly staff except her honestly
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November 2022 by jini louise
Gentleman promptly answered the phone. Answered question completely, succinctly, offering added, helpful info.!
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November 2022 by Luis J. Ledee
Wells Fargo is been my bank for more than 20 years
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August 2022 by Yuly Peña de Castro
Five Star Service ! Hugo and Ana were incredibly helpful when opening my account.
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February 2021 by Anne Ingram
I had a 1:00 appointment at the bank Ski club branch High Point, NC with Hugo. the bank was closed, the drive-thru teller was closed the ATM drive through was open no one answers the phone or called me to tell me my appointment was canceledI have called back numerous times all I get is a recording machine and on the second try today I got answer from Alabama not very good customer service
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May 2020 by Craig Gammons
I went to the bank this morning with my truck and trailer to cash a check. My trailer would not fit under the awning so I pulled up next to the drive thru Windows so they could see that I was driving my truck with a trailer. Got out in the rain to cash check. No vehicles in line. They would not cash check unless I was in my vehicle. Was told to unhook trailer in the pouring rain and drive thru. NO cars were in line. Had to unhook trailer in parking lot and hook trailer back up in rain to cash check. Bad customer service
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January 2020 by Simping
Amazing customer service!
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September 2019 by Mark B.
Unaccomadating!!!! I just needed change for $200 broken down to $20's and $10's. Manager said that unless you have an account we can only do up $20 changed out.
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September 2019 by Myra Osborne
Rude District Manager to my husband. He was trying to deposit money and could not find his license immediately and my husband stated to give back his money. The Branch Manager Chad Stafford held the money until he was telling policy which he then made a comment to my husband "Are you listening to me?" Which is a rude statement
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February 2019 by Onyx Maria Bailey
I would like to say thank you to Courtney/ Avonna for wonderful customer service. I had to change my money from Mexico to US and for the first time in the 3 years I've banked with Wells Fargo I left Wells Fargo with a smile on my face. Very happy with the service I received.
