-
December 2023 by Kim W.
BE CAREFUL!!! Do not waste your time or money. Huge lack of professionalism. I left 9 items to be shipped across the country and only received 8. Moreover, I was told that I would be charged $200-$300 and was charged upwards of $600. I was also told that my items would be reinforced with tape and professionally packed and everything came destroyed and broken. I have over 20 pictures that I will be posting online (see here), as glass and razor blades came flying out of the box and all of my personal items (even a bin marked *important) were shipped in the same box as breakable toiletries. I've had to toss almost everything, and what I still have left wreaks of nail polish. The owner of this business had the audacity to call me a liar when I had a complete inventory (that I provided) of the 9 items I left at their store, and I only received 8. The customer service is some of the worst I've ever experienced in my entire life. One of the employees actually told me that it was not necessary for me to speak to a manager because they wouldn't help me. Are you kidding me right now? I am beyond appalled and have no idea how this place is still in business. They run their operation like a complete shit show. I was offered $200 but was not offered a refund or any sort of genuine apology. I'm mostly upset that my claim was not taken seriously, even after sending these 20 photos to the owner. This is completely unacceptable. Any business with clout would be appalled if this happened to one of their customers and would offer a full refund without a doubt. At the end of the day, they promised me professional packing, and you can see what I got, on top of an item being missing. It took me over 3 hours to clean up this mess.
-
October 2021 by Robin Austin
I use the Business Spot weekly. Leslie is very talented and can honestly solve any problem, is a talented designer, and handles rush jobs with grace! The staff is always top notch. What a wonderful resource for our community!!
-
August 2021 by Karen P.
Exceeded my expectations in every way. I had an unexpected and urgent need for a notary, two witnesses, documents printed, emailed and overnighted. I thought this would be impossible in a small mountain town like Highlands, NC. This place blew me away. They jumped on everything and had the whole job done within 30 minutes from when I walked through the door. And what a cool little store with neat games, upscale stationary, and other wonderful gift items. Check them out!
-
March 2021 by Jim Meadows
Always accommodating and pleasant. Gift wrap, receiving packages, UPS-FedEx drop off and Notary service (much easier to deal with than my local bank)?
-
February 2020 by Paul H.
This place is great. Don't know what this guy "Hasan" is talking about. Great service, friendly and super helpful. Very reasonable prices. Colleen and her staff go out of their way to help you in every way imaginable. What does he want...for businesses to give their services away for free? Try this business, you'll be glad you did!
-
September 2019 by Janet A.
I'm so happy to have found this place here in the mountains!!! They were friendly, kind, and more than accommodating for my special printing needs. The quality of the work they did for me exceeded other places I have used. And I don't have to travel so far. I will definitely be using them on a regular basis now that I found them. They have some really great merchandise in their store too. And you can't beat the mountain atmosphere of the waterfall right outside their door!
-
September 2019 by Mark Arnold
Needed to print out, sign and overnight some documents all of which were done quickly and professionally as if were my own office. Great asset for the area as previously I would've needed to impose on a local attorney's office to accomplish these tasks. Staff was very friendly and helpful. Thanks
-
September 2018 by Matthew Eberz
Up in the mountains on vacation and I needed to send business papers: OMG, they downloaded them, notarized them, copied then and sent them express in just a moment. I even replaced my charger that I left home. Best place, best people.
-
September 2018 by Hasan D. Uguz
This is horrible. They charged me $ 3,50 for retrieving an email so they can’t print a label out for me. The print out was $ 0,25. This is so outraging. I think the lady has a pay her internet bill with retrieving emails. It’s sooo ridiculous.
-
September 2018 by Hasan D.
Are you kidding me!! I needed to print a label out to send a post package out. The lady told me to email it to her so she can print it out from her email. She charged me 3 dollars 40 cents to retrieve it from her email!!! Are you kidding me!!! Are you f'ing kidding me. If you don't believe me this is the receipt. 0,25 for the cope and 3,50 for the email!!! When I asked her she said yes. And looked at me like it's the most normal thing to ask!! People are stealing form people and I don't understand why in this time it still can happen!!!
-
June 2018 by Vivian Shields
Absolutely the best shipping printing gift card shop in Highlands!
-
May 2018 by Andrew Renfro
Great shop, super friendly and knowledgeable staff. Take care of all of your shipping, packing, business, printing, gift card/gift shopping in this great little store without having to drive down the mountain.
-
September 2017 by Peg nc
Professional, Helpful and Very Personable. I needed an important package wrapped and shipped immediately. It was delivered in perfect condition. I received an email with tracking number. Great Business!
-
August 2017 by Deborah Kirk
Very supportive and professional staff. I needed immediate help with a property sale and the staff printed, scanned and confirmed my legal documents were all processed as requested immediately.
